Dell PowerVault ME5 Series Administrator's Guide

Transfer log data to a log-collection system

Perform the following steps to transfer log data to a log-collection system:

1. In the PowerVault Manager, prepare to use FTP/SFTP:
   1. Determine the network-port IP addresses of the system controllers. See Configuring controller network ports.
   2. Verify that the FTP/SFTP service is enabled on the system. See Enabling or disabling system-management settings.
   3. Verify that the user you will log in as has permission to use the FTP interface. See User settings.
2. On the log-collection system, open a Command Prompt (Windows) or a terminal window (UNIX) and go to the destination directory for the log file.
3. Enter:
   sftp -P <port> <controller-network-address> or

   ftp <controller-network-address>

   For example:

   sftp -P 1022 10.235.216.152

   or

   ftp 10.1.0.9

4. Log in as a user that has permission to use the FTP/SFTP interface.
5. Make sure the client is in binary transfer mode. Enter:
   binary
6. Enter:
   get managed-logs:<log-type> <filename>.zip where:

   • log-type specifies the type of log data to transfer:
     • crash1, crash2, crash3, or crash4: One of the four crash logs on the storage controller.
     • ecdebug: Expander Controller log.
     • mc: Management Controller log.
     • scdebug: Storage Controller log.
   • <filename> is the file that contains the transferred data. Dell recommends using a filename that identifies the system, controller, and date.
   get managed-logs:scdebug Storage2-A_scdebug_2011_08_22.zip

   In FTP, wait for the message Operation Complete to appear. No messages are displayed in SFTP; instead, the get command returns once the data transfer is finished.

7. Quit the FTP/SFTP session.
   NOTE The log files must be extracted from .zip file to view them.