Dell FluidFS V3 NAS Solutions For PowerVault NX3500, NX3600, And NX3610Administrator's Guide

Description

Users (new or old), accessing from specific network(s) or cannot access the NAS cluster solution.

Cause

This issue is due to a conflict between the users' subnet addresses and the NAS system internal network's address. The NAS system routes the response packets to the incorrect network.

Workaround

1. Check the internal network addresses of the NAS system and verify if there is a conflict with the problematic client network addresses.
2. If a conflict exists, manually change the conflicting NAS internal network address using either the NAS Manager or CLI.