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Dell FluidFS V3 NAS Solutions For PowerVault NX3500, NX3600, And NX3610Administrator's Guide

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Enabling or Disabling the Support Account

Enable the support account if Dell Technical Support Services needs to perform remote troubleshooting. When troubleshooting is complete, disable the support account.
  1. Click the System tab on the left.
  2. Click the Internal tab on the top.
  3. In the Security Access pane, click Settings icon..
  4. Click Modify Remote Support Policy. The Modify Remote Support Policy dialog box appears.
  5. Enable or disable the support account.
    • To enable the support account, select the Allow Remote Support check box.
    • To disable the support account, clear the Allow Remote Support check box.
  6. Click OK.

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