Dell Storage Center SCv2000 and SCv2020 Storage System Deployment Guide

To troubleshoot hard drives:

1. Check the status of the hard drive using the Dell Storage Client .
2. Determine the status of the hard drive indicators.
   • If the hard drive status indicator blinks amber on 2 seconds / off 1 second, the hard drive has failed.
   • If the hard drive status indicator is not lit, proceed to the next step.
3. Check the connectors and reseat the hard drive.
   • CAUTION: Perform this step only on unmanaged drives or after you confirm that the particular drive contains no user data. The Fault LED alone is not an indication that you can safely remove the drive.
   1. Remove the hard drive.
   2. Check the hard drive and the backplane to ensure that the connectors are not damaged.
   3. Reinstall the hard drive. Make sure the hard drive makes contact with the backplane.