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Active System Manager Release 8.1.1 User’s Guide

PDF

Update the ASM virtual appliance

To update the ASM virtual appliance, do the foloowing:
  1. In the left pane, click Settings, and then click Virtual Appliance Management.
  2. n the Update Repository Path section it will display if a newer version of ASM is available.
    • NOTE: For more information see, Update Repository Path to configure the update repository path.
  3. On the Virtual Appliance Management page, click Update Virtual Appliance.

Update Repository Path

To update the repository path, do the following:
  1. After you click Update Virtual Appliance, a dialogue box is displayed with a statement and warning message.
    • NOTE: The message displayed in the dialogue box is “ Updating the appliance will restart the system. The action will log off all current users and cancel all jobs in progress.” It even displayed the message “ The update process will take approximately 25 minutes depending on your data connection: 15 minutes to download the update and 10 minutes to apply.” Apart from these, it gives you information about number of logged-in users, and in progress jobs. At the end, it asks for your confirmation “ Are you sure you want to perform an appliance update?
  2. Click Yes on the dialogue box to update your appliance.
    • NOTE: This process restarts your system. Once update and restore is complete, you will get logged in again. Once the update is complete, it redirects you to the login page. In the meantime, it monitors the progress of updates and displays messages accordingly. At the end, you get a tab as Click to login. After you click on the tab, you will be directed to login page to log in again to the appliance.

Generating a troubleshooting bundle

A troubleshooting bundle is a compressed file that contains appliance logging information for ASM virtual appliance. If required, you must download the bundle and send it to Dell support for issue debug.
  1. In the left pane, click Settings, and then click Virtual Appliance Management.
  2. On the Virtual Appliance Management page, click Generate Troubleshooting Bundle.
  3. Open or save the file.

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