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Active System Manager Release 8.1.1 User’s Guide

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Viewing Service Details

The Service Details page displays the state of the service at component level in Topology and Tabular view.

  • In the Topology view, under Service Resources , you can view the topology of the components and connections as structured in a selected service template.

    In the Topology view, the color of the component icons indicate the following:
    • The red component icon indicates the service is not deployed on a particular component due to some issues.
    • The blue component icon indicates the service is successfully deployed on the components.
    • The light blue component icon indicates the service deployment is in progress.
    • The yellow icon indicates particular component requires firmware update.
    To view the following information about the resources, click the corresponding component icons.
    • IP Address. (Click the IP address of a Dell resource to open the Element Manager.)
    • Hypervisor IP Address (for servers only)
    • Deployment state
  • In the Tabular view, under Service Resources, the following information is displayed based on the resource types in the service.
    • Under Applications, you can view the following information about the application deployed on the virtual machines:

      • Name
      • IP Address
      • Asset/Service Tag
    • Under Virtual Machines, you can view the following information about the virtual machines configured on the clusters:

      • Hostname
      • OS Type
      • CPUs
      • Disk Size
      • Memory
    • Under Clusters, you can view the following information about the clusters created on VMware vCenter or Microsoft virtualization environments:

      • IP Address
      • Asset/Service Tag
      • Manufacturer
      • Model
    • Under Physical Servers, you can view the following information about the servers that are part of a service

      :
      • IP Address
      • Hypervisor IP Address
      • Asset/Service Tag
      • Manufacturer
      • Model
    • Under Storage, you can view the following information and view the volumes created on a particular storage and the size of the volumes.

      • IP Address
      • Asset/Service Tag
      • Manufacturer
      • Model
  • Under Service Information, you can view the following information:
    • Name of the service

    • State — Displays one of the following state based on the deployment status of a service.

      Service State

      Icon

      Description

      In Progress

      Indicates service deployment is in progress.

      Error

      Indicates service deployment is failed due to some issues.

      Successful

      Indicates service deployment is completed successfully.

      Warning

      Indicates that the one of more resource that are part of a service is in a state that requires corrective action, but does not affect overall system health. For example, the firmware running on the resource is not at the required level or not compliant.

      View Logs—To view logs, select the component icon of a deployed service from the Component States window on Service Information page , you will get View Logs link. Click the View Logs link, you will get In progress, Error, Succesful , Warning, Informational log from View Logs. This is varied with deployed service.

    • Deployed By — Displays the name of the user who deployed the service.

    • Deployed On — Displays the date and time when the service is deployed.

    • Reference Template — Displays the name of the reference template used in the service.

    • Reference Firmware Repository — Displays the reference firmware repository.

    • User Permissions — Displays one of the following:
      • Enabled — Indicates that the permission is granted for one or more Standard users to deploy this service.
      • Disabled — Indicates that the permission is not granted for Standard users to deploy this service.
Under Service Actions:
  • Click Delete to delete a service or resources in the service.

  • Click Retry to redeploy a failed service.

  • Click View All Settings to view the settings configured on the resources in a service for deployment.

  • Click Export to File to export the service details to a .csv file.

  • Click Generate troubleshooting bundle link, you can generate a compressed file of ASM logs files which are used for trouble shooting.

Under Resource Actions:
  • From the Add Resources drop-down list, select the type of the resources that you want to add to the service.

    From this drop-down menu, you can even select Network to update workload network.

    For more information regarding Add Network , see Add Network
  • If you need to input data for the template which is used to create the running service, then the Upgrade Components button will be displayed. Click on the Upgrade Components buttons, Update Service Component window will be displayed. Fields in the Update Service Component window varies depending on templates. Fill all the displayed fields in it. Click Save.

  • Click Migrate Server(s) to migrate a server’s settings to another server in a designated server pool. Alternatively, to migrate a server’s settings, click the server component icon on the topology view, and click Migrate Server(s) .
    • NOTE: The migrate server is only available for Boot from SAN deployments.
  • Click Delete Resources to delete resources from a service.

Under Firmware Actions:

To update the firmware on out of compliant servers within the service, click the Update Server Firmware button.

Under Recent Activity:

you will get all the component’s deployment status and information of a current deployed service.

Component deployment states:

After you deploy a service, ASM assigns one or more states to the components based on the deployment status.

The following are the different states a component can have within a service:

  • Pending — Indicates the deployment is not yet started for the particular components
  • In Progress — Indicates the service deployment is in progress for the particular components.
  • Complete — Indicates the service deployment is completed for the particular components.
  • Error — Indicates the service deployment is not successful .
  • Cancel — Indicates the deployment is not yet started for the particular components and canceled due to other component’s deployment failure.

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