PowerEdge XE9685L

Dell Technologies guidance to mitigate risk and resolution for the side-channel analysis vulnerabilities (also known as Meltdown and Spectre) for servers, storage, and networking products. For specific information about affected platforms and next steps to apply the updates, see this guide.

Dell EMC guidance to mitigate risk and resolution for the side-channel analysis vulnerabilities (also known as Speculative Store Bypass and Rogue System Register Read) servers, storage and networking products. For specific information on affected platforms and next steps to apply the updates, please refer to this guide.

Information about servicing and troubleshooting issues in your Dell PowerEdge Rack and Tower servers' hardware and System Management tools

Liquid Cooled PowerEdge servers with AMD EPYC 9005 series processors may experience "THRM0019 The thermal state of the server is Critical" event.

On PowerEdge XE9685L platforms, PCIe bandwidth contention can occur among devices behind a common PCIe switch. Devices include GPUs, NICs, and NVMe devices, where multiple high-throughput workloads may saturate the shared upstream uplink to the CPU/root complex. This saturation results in reduced performance.

The firmware of PowerEdge server hard drives is a critical component in the server system. Regularly updating and maintaining this firmware is essential for server performance, security, and compatibility. Hard drive firmware updates can often fix known hardware faults and issues, address identified vulnerabilities and security problems, and potentially introduce new features, improvements, and enhancements.

In rare instances, the UEFI0342: "The CPU in CPU Socket 1 is not properly fused," may appear during the BIOS Power-On Self-Test (POST) process.

Samsung PM9D3a and PM9D5a NVMe SSDs used in PowerEdge servers lack support for the Security Protocol and Data Model (SPDM), causing SPDM‑related features to fail.

Learn how to set up a Dell PowerEdge server by configuring iDRAC, launching the Lifecycle Controller, updating firmware, and installing a supported OS.

To replace a CMOS battery, remove the air shroud, disconnect and remove any expansion cards, locate the battery socket, and carefully pry out the CMOS battery. After installing a new CMOS battery, you must reinstall the expansion cards, install the air shroud, and restore the BIOS settings, ensuring the battery is operating properly and the correct data and time are set in the System Setup.

This article explains multiple methods to reset the Integrated Dell Remote Access Controller (iDRAC) both locally and remotely including reset, reset to defaults and reset to customer configuration.

When running the nvidia-smi command, you may encounter a driver error stating that "nvidia-smi has failed because it could not communicate with the NVIDIA driver.

This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.

The iDRAC virtual console can be launched using a web interface or URL. Using the iDRAC virtual console viewer is also explained.

This article provides three methods to confirm the SSD Piece Part Identification (PPID)

Encountering PR8 errors in the LifeCycle (LC) log when using a BlueField-3 (BF3) Data Processing Units (DPU) card (DPN: HFWRM)

Dell PowerEdge Server remediation is available for Nuvoton NPCT7xx Trusted Platform Module (TPM) 2.0 firmware versions that could be exploited by malicious users to compromise the affected system.

This article provides information about how to use the LCC to deploy a supported OS.

Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.

This article describes how to view and clear the system event log (SEL) in System Setup.

The article describes how to troubleshoot network connectivity issues for network cards.

This article shows how to use and set up the virtual media function of Integrated Dell Remote Access Controller (iDRAC) 6, 7, 8, or 9.

PowerEdge Server catalogs are an aggregation of all bundles and Dell Update Packages' metadata used by Dell OpenManage Repository Manager, Dell OpenManage Enterprise, and other tools for listing the current versions of software and firmware for respective servers and devices.

Dell PowerEdge Server remediation is available for Dell AMD-based PowerEdge Server Vulnerability that could be exploited by malicious users to compromise the affected systems.

This article provides links to download Dell trial 30 and 90-day evaluation license collection including iDRAC Enterprise, iDRAC Datacenter, Chassis Management Consoles (CMC) Enterprise, OpenManage Enterprise, and OpenManage Integration.

PowerEdge 17th Generation Servers with Delta Power Supplies may not show correctly in iDRAC UI and SEL logging after AC cycle.

Dell PowerEdge servers with common design components are grouped into generations, for example PowerEdge 17th generation servers, 16th generation, 15th generation, or 14th generation. This article provides general guidance for PowerEdge server model naming convention to identify the generation and common components. This article also lists all PowerEdge servers by model including type, CPU, generation, and remote management components.

The BIOS setting changes may not appear in iDRAC if configured using the F11 Boot Manager on Dell PowerEdge 16G and 17G platforms.

This article provides steps to troubleshoot a chassis intrusion, chassis open message for PowerEdge servers.

NVIDIA has updated the signing certificate for its UEFI network driver from Microsoft UEFI CA 2011 to Microsoft UEFI CA 2023. PowerEdge 17G platforms already trust the CA 2023 certificate, but 15G/16G and earlier servers require a BIOS update released in December 2025. Systems without this updated certificate support may fail to initialize the NIC UEFI driver when Secure Boot is enabled.