By this author
Jim Sugarman
Global Portfolio Lead, Resiliency and Security
Jim Sugarman is Global Portfolio Lead for Security and Resiliency within Dell Professional Services, bringing 16 years of Dell experience spanning Managed Services, Security Operations, Delivery Enablement, and Resiliency. He holds an engineering background (Mechanical, Civil & Environmental) along with an MBA and certifications in BCP, CISM, and CDPSE. Based in Detroit, Michigan, Jim is a collaborative leader with a passion for introducing new technologies and processes that drive real business outcomes.