Rachel Meade is a Senior Data Scientist in the Services Operations Applied Science organization. She develops data science and machine learning solutions with a focus on improving Customer Experience and case management in Services. She is a technical innovator across the full data science spectrum including data wrangling, experiment design, building production-ready statistical and machine learning models, and driving adoption by translating data insights into business narratives. Her passion is in leveraging Natural Language Processing and Deep Learning algorithms to unlock the value of the written word for analytics.
Rachel’s Data Science career has flourished at Dell, but began with Favor Delivery in Austin, Texas after transitioning from a finance career in commercial banking and commercial real estate development. Her first career, however, was as a professional ballet dancer, working with internationally renowned companies in the United States and Europe.
Rachel holds a M.S. in Business Analytics from the University of Texas in Austin and a B.B.A. in Finance from the University of Houston.