Dell Heroes Celebrates One Year … And What A Year It’s Been

It was just a year ago at Dell world that we launched the Dell Heroes Program. This program was designed to give Dell and Partner Systems Engineers a physical and virtual community, while keeping their technical training current and relevant.

Today we celebrated our first full year of events at the Heroes Reception during the Global Partner Summit at Dell Technologies World.

We brought together over 300 partners representing NA, LATAM, APJ, and EMEA and celebrated this incredible program which has held technical training sessions all around the world. From Melbourne, Australia to Doha, Qatar all the way to Johannesburg, South Africa and up to Calgary, Canada – there is no point on the globe that we have left untouched.

Heroes Exchange Events bring up-to-date and relevant information about Dell products, solutions and services right to our Partners who are our Heroes! In this forum, they can take their technical development to the next level and stand out among their peers.

Our technical events have a twist. We aim to make the experience memorable and exciting for our Partners and so we work hard to ensure that the classroom is a fun and engaging place. After the training, our Partners have had the opportunity to go wine-tasting, go-carting, Porsche-driving, learn about football teams like the Dallas Cowboys, and much more! In these post-training activities, partners can network with each other and our Dell SEs, which strengthens our community as Partner SEs and Dell SEs go to market together to serve our mutual customers.

We were joined by Cheryl Cook (SVP Global Channel Marketing) and Joyce Mullen (President, Global Channel, OEM and IOT Solutions) who spoke about the need for the Heroes Program for our Partner SEs. Cheryl thanked our partners for being on the frontlines and representing Dell in the market place. Joyce highlighted that our partners are at the leading edge of educating customers and helping them understand the business value of IT which is essential the success of the business and our partners. We also heard from KC Choi (SVP Global Enterprise Presales) on the importance of going to market jointly with our partners. Partners can use our customer solution centers like their own to host customers and educate them.

Lagasse’s Stadium at the Palazzo Hotel is the perfect venue for us to come together and celebrate the year of Heroes success. At this Global Partner Summit, our partners have heard key solutions announcements at mainstage and technical sessions and the Heroes reception is a great forum to cap off the week and reinforce the learning.

At this reception we recognized Robert Vargas of Green Services and Solutions (Bogota, Colombia) who were able to displace Sun, Oracle, HP ProLiant for their customer Alkosta (retail industry) by installing PowerEdge, Unity All Flash systems, and Data Domain resulting in energy savings, 75 percent footprint reduction and being Cloud-ready. We also recognized our frequent Heroes guests Manuel Morillo from Arrow (Madrid), Marcin Bednarski and Michal Pytlak from ENUE (Warsaw), and Juan Manuel Lopez from IPM (Madrid).

As Dell Technologies World comes to a close, we want to remind you that Q2 is just getting started, and we will be holding many more Heroes Exchange events, more than doubling the numbers in APJ, NAM and LATAM.   The Heroes Program is a foundational program that prepares our Partner SEs to represent Dell Technologies as best as possible to customers around the world, but it takes YOUR participation for the Heroes program to be successful!

If you are a Dell or Partner SE, please join our LinkedIn Group. If you have attended a Heroes event please share your photos on Social Media – #DellHeroes

About the Author: Lamia Imam