Simplify IT to Stay Relevant in a Multicloud World

With a growing divergence between digital haves and have-nots, you don’t want to land on the wrong end of the digital spectrum.

Warren Buffett once famously said, “Be greedy when others are fearful.”¹

When it comes to technology investments, digitally mature companies may be getting “greedy” in 2023. According to the ESG 2023 Technology Spending Intentions Survey, these companies intend to increase IT spending in 2023, while less digitally mature companies plan to flatten or reduce spending.

Digitally mature organizations, according to ESG, are more advanced from a digital transformation perspective. They derive more of their revenue from web and mobile apps, are cloud-first from an application deployment standpoint and leverage advanced technologies like artificial intelligence (AI)/machine learning (ML) to enhance the customer experience. In short, they are more innovative.

With less digitally mature organizations planning to tighten their fiscal belts this year, we could see a big innovation gap start to emerge between the digital haves and the digital have-nots. And this could translate into lost revenue and market share for those organizations on the wrong end of the digital spectrum.

The question is, what is holding many organizations back from advancing the ball on their digital transformation initiatives? One barrier is IT complexity. 60% of organizations stated in ESG’s study that their IT environments are more complex now than they were two years ago.

Between the growth of data across hybrid multicloud environments, the advent of edge computing, a surge in employees working from home and the adoption of newer technologies like Kubernetes containers, cloud-native workloads and AI/ML, IT organizations certainly have their hands full.

Compounding this complexity is a lack of skillsets in-house and in the market to fill open positions in cybersecurity, data protection, storage administration and cloud infrastructure management. Lacking the people power to secure and protect critical data and workloads is a significant barrier to innovation, because if you can’t protect new apps, you can’t deploy them, especially in the public cloud.

Reducing IT complexity from a cloud data protection perspective requires modern solutions that organizations can deploy directly from the public cloud marketplaces. They need to be simple, delivering increased levels of automation and self-service, and they need to be flexible enough to protect any workload in any cloud while delivering the scale, performance and efficiencies organizations need. And in a world where cyberattacks occur every two seconds, they need to be resilient – giving organizations the confidence they can quickly recover from a ransomware, malware or insider attack.

By giving our customers the choice to choose from a broad range of as-a-Service solutions, software-defined data protection offerings and integrated appliances, Dell Technologies can meet customers where they are in their digital modernization journey to reduce IT complexity. As a result, organizations can be confident in their ability to secure and protect workloads and data wherever they reside so they can spend less time on infrastructure and more time on innovation.

While solving your cyber resiliency and cloud data protection challenges will not make you an innovator overnight, it will go a long way to helping you build a solid foundation for enabling hybrid, multicloud capabilities to help your organization rapidly develop and deploy new services that differentiate your organization in the market and help you compete more effectively in the digital era.

1 Chairman’s Letter – 1986 (

About the Author: Colm Keegan

If there is one thing I have learned in my IT career, whether as a systems administrator, enterprise sales rep, industry analyst or as a marketing professional, it's to always LISTEN to the customer. In this age of digital disruption, the voice of the customer is clear. They want IT to be simple so that they can focus on the important things like helping the business innovate and spending more quality time with their families. In my role at Dell Technologies, I strive to communicate how Dell is delivering the forward thinking solutions needed to simplify IT and protect the business so organizations can focus on innovation and doing what's best for THEIR customers.