What Is Stumping Small Businesses in Their IT Journeys

May is Small Business Month. Dell is celebrating with a four-part series discussing hot trends in small business. Stay tuned for next week’s piece or read the previous two pieces:

How to Know When Your Small Business is Ready for a Server

Virtual Reality Revolutionizes Small Business Landscape

Four people around a conference table with their Dell laptops

In Dell’s 30+ year history, the small business landscape has changed dramatically. When Dell started our journey as a small business ourselves, the very way that small businesses conduct their business looked completely different.

Small businesses are now reliant on technology, not just to support their business, but to run their businesses entirely.

In our ongoing effort to support small businesses (not just during May – Small Business Month – but all year), we enlisted Laurie McCabe, analyst and co-founder at SMB Group, to explore the evolving challenges of IT for the small business community.

McCabe’s piece entitled “Ready, Set, Grow: Getting the Tech Expertise Small Businesses Need” highlights that just figuring out which IT solutions their business needs is a top three concern for small business owners.

“Technology has become a critical business necessity for small businesses. But to get the best outcomes from technology investments, these companies must sharpen their focus and understand what solutions can best help their business,” she notes.

As the leader of North America small business at Dell, I oversee our two small business sales hubs in Nashville, TN and Round Rock, TX. I have seen firsthand how choosing the right IT solutions can be instrumental in the growth and success of a small business.

Check out McCabe’s piece for greater insight into what’s stumping small businesses in their IT journey.

And watch this video to hear how small business owner Rakia Reynolds relies on her Dell advisor to help tailor solutions, with the right products and services, for her business.

About the Author: Erik Day

Erik Day has been at Dell for over 16 years. He first joined the company as a temporary consumer sales agent in 1999 shortly after finishing his Bachelors of Psychology at Southern Methodist University in Dallas. Erik has held multiple sales, merchandising and marketing leadership roles in his tenure at Dell which has taken him to 25+ countries over 5 continents. Erik spent 2009 to the early part of 2013 leading Retail Merchandising, Retail Marketing and CSB Direct Media Budget and Planning for the Europe, Middle East & Africa region. Most recently, Erik has been responsible for leading an outstanding team of sales leaders covering large format retailers and CSB distribution channel partners across the United States and Canada. Between 2013-14, Erik built a $500M Acquisition business in retail and helped grow Best Buy over 50% YoY between 2014 and today. Erik is an avid tennis player and just got married in August of this year. He loves spending time in Up North Michigan on the Lake with his husband Craig and their 2 Samoyeds, Chester and Chase.