Get the best deal at Dell when you finance

Notice to Dell Preferred Account holders

On October 4, Dell Preferred Accounts have transitioned to the Dell Pay Credit program. If your account was active and in good standing, then your transition to Dell Pay is complete. To manage your account, pay your bill or check available credit, please register or login to the Dell Pay Account Center. If you have questions or are unable to access the Dell Pay Account Center, please call 1-866-395-9796.

Dell Pay Credit


Dell Pay allows you to pay over time with special financingB. Enjoy the flexibility to choose payment amounts which work best for you (minimum monthly payments are required), plus access to special financing offersB, express checkout, exclusive discountsC, and bonus Dell Rewards points for new accounts when enrolled in Dell Rewards.D,*

Convenience

Convenience Convenience
Spread payments over timeB

Simnplicity

Simplicity Simplicity
Easy to use

Value

Value Value
Exclusive offers and bonus rewardsD,*

Dell Pay

Dell Pay Credit Benefits


Earn 5,000 Dell Rewards pointsD,*when you open a Dell Pay Credit account and enroll in Dell Rewards

Limited-time exclusive discountsC on the latest technology

Express checkout available for every financed purchase

Get Access

Click here to pay your bill and manage your account.

Express Checkout

Link your Dell Pay and MyAccount for faster checkout.

FAQs



General Questions

Dell Pay Credit is a revolving line of credit which allows you to pay for your purchase all at once or gives you the flexibility to make monthly payments. This account is offered by Comenity Capital Bank. With this account there is no prepayment penalty. You may also qualify for promotions and discounts on future purchases.

You can use your Dell Pay Credit to shop online at Dell.com and over the phone at 1-800-WWW-DELL.

Interest will be charged to your account from the purchase date if the promotional balance is not paid in full by the end of the promotional period. or if you make a late payment. Minimum monthly payments are required but may not pay your promotional balance by the end of the promotional period due to purchase amount, promotion length, additional purchases or allocation of payments in excess of the minimum payment (see minimum payment question for additional information). If not paid by the end of the promotional period, account balance and new purchases will be subject to your Standard APR rate, as found on your Dell Pay Credit Agreement. Offers subject to credit approval and may be changed without notice. Minimum purchase amount may be required.

No. We are unable to transfer balances to this account from other credit cards. The Dell Pay Credit is solely for purchases of products offered on Dell.com or other Dell participating retailers. For more information please see the information provided in response to "Where can I use my Dell Pay Credit?".

Please refer to your Credit Account Agreement provided by Comenity Capital Bank for guidance.

Application

No. When pre-qualifying for Dell Pay Credit, your credit report is requested from a credit reporting agency. This is a soft inquiry that won't impact your score. If you decide to open a Dell Pay account, you will need to submit a complete application. Your credit will be pulled at the time of submission. This is a hard inquiry which may have an impact on your score.

No. Unlike some other popular forms of payment, you don't need to re-apply every time you use your Dell Pay account. Dell Pay is a revolving line of credit, available for use as long as the account is open and in good standing.

Most customers receive a credit decision within seconds of submitting their Dell Pay Credit application.

Payments and Rates

No. Dell Pay does require minimum monthly payments, but customers can pay more than the minimum amount at any time to fit their situation. Interest will continue to accrue on any unpaid balance on the account.

Please refer to your Credit Account Agreement provided by Comenity Capital Bank for guidance.

Please refer to your Credit Account Agreement provided by Comenity Capital Bank for guidance.

Yes, you may log on to comenity.net/dellpay to pay your Dell Pay Credit bill online.

Please refer to your Credit Account Agreement provided by Comenity Capital Bank for guidance.

Please refer to your Credit Account Agreement provided by Comenity Capital Bank for guidance.

Please refer to your Credit Account Agreement provided by Comenity Capital Bank for guidance.

Account

Yes, you may log on to your account on comenity.net/dellpay to view your account balance, update personal information and even change your password.

If you need to make any changes to the telephone numbers or home address we have on file, please log on to your account on comenity.net/dellpay and make the necessary changes.

Dell Pay Credit

AA soft inquiry is used to check your eligibility which will not affect your credit score.

BDeferred Interest, Payment Required plan: Interest will be charged to your Account from the purchase date if the promotional plan balance is not paid in full within the promotional period. Minimum payments are required for each Credit Plan. Minimum payments are NOT guaranteed to pay the promotional plan balance within the promotional period. You may have to pay more than the minimum payment to avoid accrued interest charges. Valid for single transaction only. If the single transaction has multiple shipments, each shipment may result in a separate Credit Plan, subject to a separate minimum purchase requirement. Taxes and shipping are not included in the promotional plan minimum spend threshold. Refurbished and/or used purchases do not qualify for promotions. Qualifying purchases will automatically be placed on a promotional plan. If purchase qualifies for more than one plan, it will be placed on the qualified plan with the longest promotional period. As of January 2024, terms for new Accounts: Purchase APR of 30.99%. Minimum interest charge is $2 in any billing period in which interest is due. Existing Account holders: See your credit account agreement for Account terms.

CAccount must not be in default.

D
To join Dell Rewards, sign into your Dell Account (or create one) and select the box to join the Dell Rewards program. Your name and email is all you need to join. Offer will be received within 30 business days after Dell Pay Credit Account open date. This rewards program is provided by Dell and its terms may change at any time. For full Rewards Terms and Conditions, please see Dell.com/Rewards.

Credit Account offers are subject to credit approval.
Dell Pay Credit Accounts are issued by Comenity Capital Bank.
Dell Pay Credit is for personal use only.