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Dell Rewards

How does Dell Rewards work?

Sign up for Dell Rewards for free, or if already a member sign-in to your My Account to unlock fantastic perks and get valuable rewards to shop the tech you love.

Get rewarded

  • Earn points on qualifying purchases
  • Engage with Dell Rewards and earn points for activities such as logging in, playing games and filling out your profile

Redeem

  • Convert points to Dell Dollars to use on your purchases
  • Visit the Rewards Store to redeem points for special member-only offers

How to earn Dell Rewards points

There are many ways Dell Rewards members can earn and redeem points toward future purchases or chances to win prizes instantly.

Member exclusive offers and extra perks

Rewards
Rewards
Rewards
Rewards

If you do not have an account, you can create one.

Dell Rewards is a free way to unlock fantastic perks and get valuable rewards for using Dell.com to shop the tech you love. Joining Dell Rewards in the United States lets you earn points on Dell purchases which can be redeemed in the United States for dollars-off your next great Dell purchase, special offers and more. Dollars-off will be in the form of rebates called 'Dell Dollars'. Earn points easily by buying products at Dell.com or by visiting the Dell Rewards Store and playing fun instant-win games for a chance at points. You can even earn points just for simple Dell Rewards activities like filling out your profile. Plus, you get member-only offers for extra savings.

Becoming a Dell Rewards member is easy!
-Visit https://www.dell.com/en-us/lp/dell-rewards, click “register now” to create a new My Account, and check the box to register for Dell Rewards, or
-Tell your phone or chat rep that you would like to join. Your phone or chat rep will support you with creating a My Account if needed and your registration for the program.

Already have a Dell.com My Account? Simply click "join for free" in the Dell Rewards box located in the upper right corner on the My Account homepage to opt in to the Dell Rewards program when you’re logged in - you’ll receive a welcome email to confirm your membership. Be sure to check your junk/spam folder.

If you want to participate in the Dell Rewards program of multiple locations, you must have or create a My Account in each location using a different email address for each. Dell Rewards accounts are unique to individual email addresses and cannot be combined or transferred."

There is no fee to join and no ongoing membership fee.

No, Dell Rewards and My Account are not the same, however Dell Rewards members use My Account to track their rewards. Customers must create a My Account when registering for Dell Rewards. For customers who already have a My Account, Dell Rewards registration and benefits are available through your My Account.

Simply log in to your Dell My Account and you'll earn points on qualifying purchases from Dell, plus any extra points offered for participating in activities in the Dell Rewards program, such as filling out your profile. Offline purchases are also elibigle to earn points; just make sure you use the same email address that you used to register for Dell Rewards.

We make every effort to quickly post your points to your My Account. Typically this happens within 30 business days after your order's ship date. During peak seasonal periods, please allow for an additional 5-10 business days or longer for points to post.

You need to have earned a minimum of 1,000 points in order to convert them to $10 in Dell Dollars. Dell Dollars are issued in $10 increments.

You can earn a maximum of 200,000 points in a 3-month period based on Dell's fiscal calendar. Dell's fiscal calendar begins in February.

You can convert points to Dell Dollars and apply that to your purchase directly from your cart if you are logged in to Dell My Account. Or you can access the Dell Rewards Store (via Dell My Account and then the Dell Rewards tab). There, you can redeem your points online for Dell Dollars or opt to call in to use your points. Points can be redeemed for Dell Dollars in $10 increments.

Yes, you may access member-only benefits in the “Benefits” section of My Account>Dell Rewards as well as via Dell Rewards email communications. No points required; please enjoy benefits just for being a member. For Dell benefits, simply copy and paste the coupon code at Dell.com checkout. For Partner benefits, complete the checkout process through the Partner website.

There's a lot of payment flexibility, and Dell Rewards members earn points with most payment methods for purchases on Dell.com. However, there are three payment methods ineligible to earn Dell Rewards points: 1) Promo eGift Cards, 2) any balance paid with redeemed Dell Dollars, and 3) any portion of a transaction paid with a Special Offer from the Rewards Store. Multiple payment methods may be used for one purchase, but you will only earn Rewards on the amount of the balance paid with an eligible payment method. Additionally, exchange and concession orders may not be eligible.

Your points are calculated before tax.

No. Dell Outlet orders are not eligible to earn points.

Certain third-party products are not eligible to earn points. Eligible third-party products will show the Dell Rewards points that can be earned if purchased.

Absolutely! Just let your rep know that you're a Dell Rewards member and you have points you would like to convert to Dell Dollars. For purchases through your rep, the order must be placed using the same email as your Dell Rewards Account.

Yes, your Rewards will expire. Points and Dell Dollars will each have a different expiration date based on the date they are issued. However, they both expire on the 15th day of the fourth month following the month in which they were issued. For example, if you earned points on 10-01-22, the points will not expire until 2-15-23. Another example: if you converted points to a Dell Dollars on 1-20-22, your Dell Dollars will expire on 5-15-22.

Yes, Dell Dollars are issued in $10 increments. For example, if you redeem 1000 points, you will receive $10 in Dell Dollars. If you redeem 4000 points, you will receive $40 in Dell Dollars.

If you only use a portion of your Dell Dollars amount, the remainder is still available to use on another exciting Dell purchase until the expiration date of your remaining Dell Dollars balance.

Yes

Returned or cancelled purchases will be refunded according to the way they were paid. Any portion of the purchase using Dell Dollars will be automatically returned to the member’s Dell Dollars balance. The value of any Special Offers will need to be returned manually. Members should contact Customer Care at 1-877-275-3355 to have the Special Offer value applied to their replacement order or corresponding points returned to their Rewards Points balance.

Occasionally, your welcome email will fall into your junk or spam folders. Be sure to check the inbox of the email address you used to register with Dell Rewards.

At Dell.com, select “My Account.” Then select “Forgot my password” from the drop-down menu. Insert the email address you used to create your My Account and register for Dell Rewards and click “Reset Password.” You will receive a prompt to reset your password via email.

While signed onto your My Account at Dell.com, you can select “customer information” under “My Account Settings” to update your Dell Rewards account preferences.

If you want to participate in the Dell Rewards program of multiple locations, you must have or create a My Account in each location using a different email address for each. Dell Rewards accounts are unique to individual email addresses and cannot be combined or transferred.

To cancel your membership, log in to your MyAccount, navigate to Account Setting > Manage Communications. You will be able to opt out of the Dell Rewards program from this page. Please note you will no longer earn Rewards points on future purchases and access to other program benefits will be removed. If you cancel your membership in error, you can recover your Dell Rewards Account by clicking any Dell Rewards “Join for Free” link on Dell.com and re-registering for the program using the same email address you were previously enrolled with. Any Rewards still tied to your account will have maintained their previous expiration dates.

No. The Dell Rewards points are earned on each individual order, so registering multiple email addresses won’t allow duplicate points.

No. Dell Rewards accounts are unique to individual email addresses and cannot be combined or transferred.

No. Dell Rewards points and other program benefits will only apply to purchases placed at the time of or after program enrollment.

No

No

No

Please check the Dell Rewards tab after logging in to Dell MyAccount.

These are limited-time offers where members can redeem points and get a better savings percentage vs. regular Dell customers.

In the Dell Rewards section of My Account and in the Dell Rewards Store, members can access exclusive games and play to win points.

Earn points just by interacting with the Dell Rewards program for simple activities like filling out your profile.

If you still have questions after reviewing our FAQs, please contact Customer Care at 1-877-275-3355.

You can reach out to privacy@dell.com.

To receive points on your purchase, you must use the email address you registered with as your "billing" email address.

Yes, members earn 5,000 Dell Rewards points when they open a Dell Pay Credit or Dell Business Credit Account (DBC).D,^Dell Pay (for personal purchases) and DBC (for business purchases) are revolving lines of credit that give you more purchasing power and access to world-class technology. Dell Pay and DBC account holders will enjoy access to exclusive offers, insider sales and low monthly payments in addition to 5,000 bonus rewards points for Dell Rewards Members when opening a new account on or after 07/28/2023. The 5,000 bonus rewards points are typically issued within 30 business days after Dell Pay or DBC open date. Rewards subject to change without notice. To receive rewards earned with a Dell Pay or DBC account you must use the same email address for both the Dell Pay/DBC and Dell Rewards account. For Dell Pay Credit details, click here.

Dell Rewards is a loyalty membership with Dell, which gives you access to free perks and valuable rewards for using Dell.com to shop the tech you love. Dell Pay Credit account, for personal purchases, and Dell Business Credit (DBC), for business purchases, are revolving lines of credit that give you more purchasing power and access to world-class technology. D,^For Dell Pay Credit details, click here.

Dell Rewards members get free expedited delivery on eligible orders. “Expedited Delivery” method is an upgraded shipping option intended to arrive faster than the free “Standard Delivery.” Please note that for certain products, “Expedited Delivery” may not be available, and certain exclusions apply (certain, monitors and batteries). Free expedited delivery is available in Continental (except Alaska) U.S. only. Other exceptions apply.

No.

No.

Terms & Conditions

Dell Rewards Program Terms
These Dell Rewards terms (the “Terms”) are between you and Dell Marketing, L.P. (“Dell”), govern your participation in the United States Dell Rewards loyalty program (the “Program”), and set forth all rights, requirements, rules and conditions of your membership and participation in the Program. These Terms are in addition to any other Dell terms that you agree to in connection with your Dell purchases or use of other Dell services. By registering for and participating in the Program, you agree to these Terms, which Dell may update from time to time without prior notice. Dell reserves the right to modify or discontinue the Program at any time and for any reason and will use reasonable efforts to provide advance notice of any material changes to the Program via Dell My Account (“My Account”) and email.

Eligibility and Participation Requirements
The Dell Rewards Program and associated benefits are available only to individuals who meet the criteria for Program membership as defined by Dell below. To qualify for the Program and Program benefits, you must be a Consumer, defined as an individual purchasing for personal or household use, or a representative of a Small Business, as defined by Dell. The following categories are ineligible for Program membership:
  1. Minors, as defined by applicable law in your jurisdiction of residence
  2. Representatives of entities that are not Small Businesses, as defined by Dell
  3. Public customers
  4. Resellers
If Dell identifies that you fall into one of the above categories or that you have otherwise violated these Terms, your membership may be suspended pending further investigation, and you will not receive any benefits or rewards related to the Program until resolved. If Dell, after appropriate investigation, cancels your membership due to a violation of these Terms or other actual or reasonably suspected misconduct or fraud, Dell reserves the right to invalidate any Program benefits earned prior to termination. Dell further reserves the right to deny membership to any Consumer or Small Business for any reason.

To obtain the benefits of the Program, you must maintain a Dell My Account. There is no charge to establish a My Account. If you don’t already have a My Account, an account will be created for you when you register for the Program. Your Dell My Account is where you will receive information about your rewards, including your current rewards balance and rewards expiration dates and other information, including Program updates and opportunities to redeem rewards. Your My Account must remain updated with a valid email address, and you acknowledge that Dell may communicate with you via that email address regarding updates to the Program and your rewards. You acknowledge that all data provided in connection with your My Account and the Program will be collected and used in accordance with Dell’s Privacy Statement. Your name, contact information and transaction history will only be used in relation to your MyAccount and Dell Rewards account. You are responsible for maintaining the security of your My Account and My Account password. This program is a location-based program. If you decide to participate in the Dell Rewards program of multiple locations, you must have or create a My Account in each location using a different email address for each My Account. Dell Rewards accounts are unique to individual email addresses and cannot be combined or transferred.

Earning Rewards Points
As a member of the Program, you are eligible to earn rewards in a variety of ways, including by shopping directly with Dell at www.Dell.com or via phone with a Dell representative at 1-877-275-3355, engaging with select Dell content, and other methods that may be communicated by Dell from time to time. Rewards are issued in the form of Points (“Rewards Points” or “Points”) which are typically deposited into your My Account within 30 days (usually when your order ships).

You can receive up to 3% of the Dell product purchase price before tax in Rewards Points per transaction for purchases made in the United States online Dell Store at www.Dell.com. Rewards Points earned are cumulative and once you reach 1,000 available Rewards Points, your Rewards Points can be converted into Dell Dollars. Dell Dollars represent a rebate which can be applied against future purchases on www.Dell.com (excluding Dell Outlet purchases and select third-party products). For every 1,000 Rewards Points earned, you will be eligible to redeem $10 toward a future purchase in Dell Dollars. Dell Dollars are issued in $10 increments. The total amount of Rewards Points that can be earned each Dell fiscal quarter shall not exceed 200,000. (The Dell fiscal calendar begins in February.) Rewards Points can be earned in the following ways:
  1. Purchases from Dell. Points can be earned on most purchases directly from Dell (excluding Dell Outlet purchases, select third party products and other exclusions as determined and communicated by Dell). The total number of Points available per product purchased varies. The number of Points that can be earned per product and total Points available per order total will be displayed on Dell.com shop pages and in cart and checkout. Not all products are eligible for Rewards Points, and some products may earn extra points.
  2. Engagement with Dell. Points can also be earned through various methods of engagement with selected Dell content, such as logging in to your My Account, responding to Dell surveys or opting-in to Dell marketing communications. Dell may place limits on the number of times you may earn Points for such engagements (e.g., Members only earn Points for one My Account login per week).
Certain orders are not eligible for Rewards Points, including but not limited to those placed by resellers, third parties, or as the result of fraud. Outlet purchases do not qualify for Rewards Points. Dell reserves the right to add, modify or discontinue any Rewards Points earning opportunities any time in its sole discretion. 

Rewards Points Expiration
Rewards Points expire on the 15th day of the fourth month following the month in which they are earned. For example, any points earned in January will expire on May 15 of the same year. Dell will send you monthly notices reminding you of your Points that are expiring. However, it is your responsibility to keep track of your Rewards Points expiration dates.

Month of Point Issuance Date of Expiry
JANUARY
MAY 15
FEBRUARY
JUNE 15
MARCH
JULY 15
APRIL
AUGUST 15
MAY
SEPTEMBER 15
JUNE
OCTOBER 15
JULY
NOVEMBER 15
AUGUST
DECEMBER 15
SEPTEMBER
JANUARY 15
OCTOBER
FEBRUARY 15
NOVEMBER
MARCH 15
DECEMBER
APRIL 15

Redeeming Rewards Points

Members must redeem Rewards Points in the Dell Rewards Store, in their shopping cart (if logged in to Dell My Account), or with a Dell sales representative before the applicable expiration date. Rewards Points can be used/redeemed in a variety of ways, including:

  • Dell Dollars (Future Dell.com Purchases). Points can be redeemed for Dell Dollars which can be used towards purchases on www.Dell.com (excluding Dell Outlet purchases and select third-party products). Once issued, Dell Dollars will also expire on the 15th day of the fourth month following the month in which they were issued.
  • Special Offers. Dell may offer members the opportunity to redeem Points for special offers on specific products, including from Dell partners. Special Offers represent discount coupons. These offers may be presented to all members or to select members based on expressed interests or level of engagement in the Program. Such offers will be subject to terms and limitations communicated with the offer.
  • Games. Dell may also offer the opportunity to use Points to play games, including for a chance to win prizes.
Rewards Points, Dell Dollars, and Special Offers are issued on a promotional basis as part of the Program and have no cash value. They cannot be purchased and cannot be redeemed, in whole or in part, for actual money, transferred to third parties or combined with any third-party Rewards Points. Rewards Points, Dell Dollars, and Special Offers can be used in conjunction with other Dell promotions.

Returned or cancelled purchases will be refunded according to the way they were paid. Any portion of the purchase using Dell Dollars will be automatically returned to the member’s Dell Dollars balance. The value of any Special Offers will need to be returned manually. Members should contact Customer Care at 1-877-275-3355 to have the Special Offer value applied to their replacement order or corresponding points returned to their Rewards Points balance.

Additional Program Benefits

In addition to being eligible for Rewards Points, Program members may receive access to member-only offers (conditions may apply) and other benefits from time to time, such as events, exclusive content, and member-only discounts. These may be limited time offers and/or targeted based on your expressed interests or level of engagement in the Program.

Membership Cancellation

To cancel your membership, log in to your MyAccount, navigate to Account Setting > Manage Communications. You will be able to opt out of the Dell Rewards program from this page. Please note you will no longer earn Rewards points on future purchases and access to other program benefits will be removed. If you cancel your membership in error, you can recover your Dell Rewards Account by clicking any Dell Rewards “Join for Free” link on Dell.com and re-registering for the program using the same email address you were previously enrolled with. Any Rewards still tied to your account will have maintained their previous expiration dates.

Limitation of Liability

In no event will Dell be liable for any indirect, consequential, exemplary, incidental, or punitive damages, including lost profits, even if Dell has been advised of the possibility of such damages. YOU AGREE THAT DELL’S LIABILITY IN ANY DISPUTE WILL BE CAPPED AT THE TOTAL AMOUNT YOU SPENT ON ELIGIBLE DELL ORDERS AS A PROGRAM MEMBER IN THE LAST 12 MONTHS. Some states do not allow limitation of certain damages, so these limitations may not apply to you. If you are a New Jersey resident, this provision will not apply to claims for damages caused by Dell’s intentional, reckless or grossly negligent conduct.

Miscellaneous
  • These Terms do not create any legal relationship between you and Dell.
  • Dell’s failure to enforce a right does not mean that Dell has waived that right.
  • Dell may assign its rights under these Terms, but you may not do so.
  • These Terms, in addition to any other Dell terms you agree to in connection with your purchases or offers you accept, comprise the entire agreement between Dell and you about your participation in the Program.
  • Dell is not responsible or liable for any technical, hardware, software, server, website, or other failures outside our control that prevents you from participating in the Program.
  • Dell is not responsible or liable for any technical or other failures which result in additional Rewards Points being added to your My Account in error, and Dell shall have the right to remove such Rewards Points from your My Account at any time and without notice. In the event any purchases are made using such Rewards Points, Dell shall not be liable to honor such purchases.
Governing Law and Jurisdiction; Dispute Resolution

You agree that the laws of the state of Texas will govern any claim or dispute relating to these Terms, the Program, your access to and participation in the Program, or any combination of these items (the “Dispute”), without regard to Texas conflicts of laws principles. You agree to submit to, and waive any objection to, the personal and exclusive jurisdiction of and venue in the federal and state courts located within Travis County, Texas. Before you or Dell file any lawsuit regarding a Dispute, you and Dell will attempt to resolve the Dispute through negotiation or through mediation using a mutually agreeable mediator. You and Dell will treat the existence or results of any negotiation or mediation as confidential. If the parties are unable to resolve the Dispute within thirty days of notice of the Dispute to the other party, the parties will be free to pursue all remedies available at law or equity. Notwithstanding the foregoing, either party has the right, on an individual basis, to seek a temporary restraining order, preliminary injunction, or other equitable relief from a court of competent jurisdiction to preserve the status quo, prevent irreparable harm, avoid the expiration of any applicable limitation periods, or preserve a superior position with respect to other creditors. If you are a Consumer and your claim relates to a purchase from Dell, including any claim related to a Dell product, order or marketing of a product you purchased, your claim is subject to the Dispute Resolution and Binding Arbitration provision in the Dell Consumer Terms of Sale, which requires individual arbitration of claims.

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