Maximize your ProSupport Plus plan with SupportAssist
This video will demonstrate the how to connect to supportassist for business PCs in TechDirect.
With your ProSupport Plus plan, you unlock SupportAssist for Business PCs: Dell’s AI-driven, PC support automation technology. SupportAssist allows you to access self-healing capabilities with our library of remediation scripts, and you get visibility to your entire PC fleet with telemetry-driven insights. Access our Getting Started Guide below for step-by-step instructions on how to deploy SupportAssist via our online portal, TechDirect.
Join us for a SupportAssist masterclass!
You’re invited to our SupportAssist for Business PCs masterclass! This program is crafted to help you fully leverage the technology and maximize your ProSupport Plus investment. Go beyond the basics with an in-depth exploration of the most impactful features.
Dive into our simulator and explore SupportAssist
Take the driver’s seat and explore SupportAssist as if it is already live in your IT environment. Navigate to “Connect and manage” within the TechDirect simulator to explore SupportAssist’s features, build self-healing automation scripts, see firsthand how our scripts can self-heal PCs and more.
Leverage our resources for more information
Hear from a Dell customer
Automated PC support helps Phoenix-area students make the grade.
Learn how we address security
Get answers to the top 5 most asked security questions.
Simplify and save time
Using ProSupport Plus for PCs can simplify PC management and save IT admin time.
Get started with SupportAssist
Learn how to get started with SupportAssist and TechDirect.