Trade-in

Reduce. Recycle. Reboot.

Trade in your old devices - any type, any brand - and enjoy a
credit toward a new Dell device. It's good for you and better
for the environment.
Get an Estimate

How it works

Tell us what you have

We accept laptops, desktops, phones, and tablets—any condition, any brand.

Get an estimate

We'll assess your product and if your item is eligible, we'll offer you a trade-in credit that you can put toward a new Dell. If it's not eligible for trade-in, we'll donate or recycle it for free.

Send it in

Whether you decide to trade in, donate, or recycle, we'll set you up with free shipping so you can send it in at your convenience.

Trade in any device

Why trade in?

It's good for the planet

Refurbishing or recycling helps reduce greenhouse gases and keep toxic waste out of the environment.
See sustainability efforts

It's good for you

You can get rid of unwanted and unused electronics and enjoy a credit toward a new and improved device.
Shop new products

Our planet thanks you

A staggering 50 million tons of e-waste are generated every year and that just keeps growing—but only a very small percentage is properly collected and recycled.

By participating in programs like Dell Trade-in, you are helping to reverse this trend. Together, one devide at a time, we're protecting the planet.
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FAQs

The Dell Trade-In service accepts Dell and non-Dell electronic devices such as computers, laptops, tablets, and cell phones.

Note:
This program does not accept household appliances or TVs.
Computer accessories (mouses, keyboards, power cables) are recycled for free.

Several attributes are considered to determine the eligibility and amount of the Dell Trade In credit. For example: Age of the device, make and model, health of the device and its components, physical state of the device and so forth.

The Dell Trade In credit amount provided on the Dell Trade In website is an estimate of the potential credit value. This same estimated credit value is also provided to you in your first Dell Trade In email notification. This estimated value is based on information that you provided about your device on the Dell Trade In website.

Once the device is received at our processing center, a mandatory thorough automated device inspection is conducted. In rare cases, the results of inspection and any mismatches discovered could impact your Dell Trade In credit value. A secure email is sent to you with the final trade in credit value that can be put towards your next purchase on Dell.com.

Timelines to complete the trade-in process can vary depending upon when the device is shipped, actual shipping duration, device inspection duration, and credit processing time. On average, your credit is available to you within three to four business days after the device is received at our processing center. This timeframe allows us to complete our thorough automated inspection and credit process.

Once you receive your first Dell Trade In notification email with an estimated credit value, you have thirty (30) days to ship your device. If you do not ship your device within the thirty (30) days of that first email notification, your Dell Trade In transaction expires. You must begin a new transaction if you want to continue your Dell Trade-In.

We accept one device per Dell Trade In transaction currently, however, you may submit multiple transactions if you choose to trade in more than one device.