If you find a lower price advertised on the internet for an identical electronic product or an equivalent Dell, HP, Apple or Lenovo computer (as determined by Dell), Dell will match that price. Call or Chat online with a Dell Expert, and we'll walk you through the process.
Identify the eligible, lower-priced product you wish to price match on a qualifying retailer website.
Share the active link showing the exact-match, lower-priced item with a Dell sales expert. Share via the Chat tool on Dell.com or Call. Once validated, they will complete your purchase. Price match validation may take up to 24 hours.
A new or refurbished personal computer, tablet or monitor from HP, Lenovo or Apple sold on their respective U.S. websites that matches the following key specs with a Dell PC:
Shop with confidence and don’t worry about missing out on the best price. If you see a lower price on Dell.com for a product you bought from Dell in the 30 days after your purchase, we will refund the difference.
Find the same product you purchased on Dell.com within 30 days of the invoice date. Hold on to that product link.
Go to our Order Support portal to share the link with a customer care agent. After your customer care agent validates the lower price on the product you bought, we will refund you the difference between the two prices.
Dell’s Price Guarantee applies for 30 days from invoice date to purchases from Dell or Dell.com only. Any limited quantity, deal-of-the-day, flash sales, clearance, closeout, discontinued, “doorbuster,” Black Friday/Cyber Monday (the week before and after Thanksgiving) and/or Green Monday prices. Lower price must be for identical product on Dell.com. The maximum purchase amount on Dell’s Price Guarantee program is $10,000.Offer does not apply to marketplace resellers, financing offers (including Special Financing offers), gift card offers, bundles, free items, customizable configurations, Dell specialty products, pricing errors, service and installation offers, items advertised as limited-quantities, out-of-stock items, clearance, or Outlet products. Price guarantee does not apply to Dell’s Member Purchase Program offers for which customer is not otherwise eligible, existing Deal of the Week, Daily Deals, coupons, mail-in rebates or rewards. Any price from a paid membership club or paid loyalty programs (e.g. prices that require a club or loyalty card that is associated with a membership fee). Examples include, but are not limited to, Costco.com & SamsClub.com.
If you find a lower price at an eligible retailer with available stock (and the item is not limited quantity), contact a sales expert via our chat program. Provide them with the URL, so that they may validate the offer. Once they have confirmed that it meets the requirements of the program, they will complete your purchase.
Dell is committed to giving you the best price on an identical item before and after your purchase. Our Price Match program is intended to be used prior to a purchase at Dell. Our Price Guarantee program ensures that you get credit for our lowest price for your item on Dell.com up to 30 days after your purchase at Dell.com, in the event that we lower the price.Remember, the Dell Price Guarantee applies for 30 days from your invoice date for purchases from Dell or Dell.com only, not other retail websites. The lower price must be for an identical product on Dell.com and the refund of the difference in prices is limited to five (5) per customer. The maximum purchase amount on Dell’s Price Guarantee program is $10,000. Like the Price Match, the Price Guarantee does not apply to marketplace resellers, financing offers (including Special Financing offers), gift card offers, bundles, free items, pricing errors, service and installation offers, items advertised as limited-quantities, out-of-stock items, clearance, or Outlet products. The Price Guarantee also does not apply to Dell’s Member Purchase Program offers for which you are not otherwise eligible, existing Deal of the Week, Daily Deals, coupons, mail-in rebates or rewards. The Price Guarantee cannot be applied between Thanksgiving Day and the Monday following Thanksgiving, as well as Green Monday.
Dell’s Price Match program is intended to be used before a sale. Once eligibility requirements are validated by a sales agent, the price match will be done prior to your purchase. No rebates, credits, pre-paid gift cards, or other gimmicks – we make it simple and easy!
At this time, we do not offer automatic price matching online, and ask that you contact a sales expert via our chat team.
Customers may purchase five products at a time through this Price Match program. Maximum purchase amount using the Price Match program is $10,000. Products intended for resale are expressly prohibited in the Price Match program.
No. You may use either a coupon or a price match on an item, but not both. Price matched items also cannot be combined with any member purchase program discounts you may be eligible for.Easy returns: Exceptions to Dell’s standard return policy still apply, and certain products are still not eligible for return at any time. See dell.com/returnspolicy.
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