The MDA100 QD Series switches make the transition to softphones and unified communications seamless, without the need to invest in headsets. Customer service representatives (CSRs) can effortlessly manage audio from different sources with limited need for additional training. Smart and straightforward, the MDA100 QD Series switches help manage your transition without disruptions.
In busy customer service centers, the intuitive MDA100 QD Series switches help manage audio. An easy-to-access mute button makes it simple to silence calls with confidence, while a ten-foot coil cable allows CSRs to move freely during conversations. The volume control feature (MDA105 QD) allows users to manually manage call volume outside of their deskphones or PCs. CSRs will be able to focus on delivering a great customer experience, instead of being distracted by the devices around them.