John McGrath
DTS Service Account Manager (SAM) at Dell Technologies
John McGrath is a DTS Service Account Manager (SAM) at Dell Technologies. In this role, he ensures that the customer receives the best possible proactive and predictive experience from their ProSupport Plus investment. His main goal is to engage as the trusted advisor and understands the customers business objectives and IT needs of covered assets. He has been working in the IT/ Consultancy world for more than 20 years.