NetWorker Web User Interface Traditional Client FLR Browse Destination Path could not get directory contents (Mappeindhold kunne ikke hentes)

Summary: NetWorker Web User Interface (NWUI) bruges til at administrere NetWorker-datazone. Der udføres en FLR (Traditional File Level Recover) over NWUI, men vinduet Gennemse destination angiver, at det ikke kunne hente mappeindhold. ...

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Symptoms

NWUI-konsolvinduet viser:

Could not get directory contents. Error in browsing the content. Please check the logs for more details

 

fejl på Browse Destination Path
Figur 1: Fejl returneret i NetWorker Web User Interface (NWUI)

 

Nwui.log viser:

15:01:28.612 [https-jsse-nio-9090-exec-7] ERROR c.e.n.c.n.impl.ClientApi - api.client.clientbrowse.backup.error Unrecognized field "fsSubtype" (class com.emc.nw.model.nwrestapi.FileSystemObject), not marked as ignorable (6 known properties: "size", "isCriticalVolume", "fstype", "saveTime", "name", "mTime"]) at [Source: (String)"{"count":1,"items":[{"fsSubtype":"None","fstype":"dir","name":"var","saveTime":"2022-06-14T19:00:11-04:00","size":512}]}"; line: 1, column: 35] (through reference chain: com.emc.nw.model.nwrestapi.FolderObject["items"]->java.util.ArrayList[0]->com.emc.nw.model.nwrestapi.FileSystemObject["fsSubtype"])

 

Cause

fsSubtype-klassen er ikke tilgængelig i NetWorker 19.5.x, og NWUI kan ikke udfylde vinduet Gennemse destination. NetWorker-datazonen blev for nylig opgraderet fra version 19.5.x til 19.6.x. lgtonwuiserv-19.6*.x86_64-pakkeinstallationen kunne ikke opdatere nwui.war, så NetWorker-datazonen bruger stadig 19.5.x nwui.war-versionen. lgtonwuiserv-19.6.*.x86_64-pakkens installationsdato og nwui.war-oprettelsesdato kan sammenlignes med valideringen af den blev opdateret.

mynve:/nsr/authc/webapps # rpm -qa --last | grep nwui
lgtonwuiserv-19.6.1.2-1.x86_64                Mon Jul 25 15:46:39 YYYY
mynve:/nsr/authc/webapps # ls -ltr | grep nwui.war
-rwxr-xr-x  1 root   root  36842400 Jan 12 15:51 nwui.war

 

Resolution

/nsr/authc/webapps/-mappeindhold skal ryddes under geninstallation af lgtonwuiserv-19.6.*.x86_64 pakken. Dette sikrer, at der ikke er nogen processer eller Java-cache, der holder klassefilen åben under nwui.war-opdateringen.

  1. Stop NetWorker-tjenester: systemctl stop networker
  2. Fjern lgtonwuiserv-19.6.*.x86_64 pakken: rpm -e lgtonwuiserv-19.6.*.x86_64
  3. Hvis det er muligt, skal du slette nwui.war-filen og -mappen: rm -rf /nsr/authc/webapps/nwui*
  4. Installer lgtonwuiserv-19.6.*.x86_64 pakken: rpm -ivh lgtonwuiserv-19.6.*.x86_64
  5. Start NetWorker-tjenesterne: systemctl start networker

 

Article Properties
Article Number: 000202485
Article Type: Solution
Last Modified: 23 Oct 2024
Version:  5
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