NetWorker Web 使用者介面傳統用戶端 FLR 流覽目的地路徑無法取得目錄內容
Summary: NetWorker Web 使用者介面 (NWUI) 可用來管理 NetWorker 數據區。NetWorker 傳統檔案層級復原 (FLR) 是透過 NWUI 執行,但流覽目的地視窗表示無法取得目錄內容。
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Symptoms
NWUI 主控台視窗會顯示:
Could not get directory contents. Error in browsing the content. Please check the logs for more details

圖 1:NetWorker Web 使用者介面 (NWUI) 傳回錯誤
nwui.log顯示:
15:01:28.612 [https-jsse-nio-9090-exec-7] ERROR c.e.n.c.n.impl.ClientApi - api.client.clientbrowse.backup.error Unrecognized field "fsSubtype" (class com.emc.nw.model.nwrestapi.FileSystemObject), not marked as ignorable (6 known properties: "size", "isCriticalVolume", "fstype", "saveTime", "name", "mTime"]) at [Source: (String)"{"count":1,"items":[{"fsSubtype":"None","fstype":"dir","name":"var","saveTime":"2022-06-14T19:00:11-04:00","size":512}]}"; line: 1, column: 35] (through reference chain: com.emc.nw.model.nwrestapi.FolderObject["items"]->java.util.ArrayList[0]->com.emc.nw.model.nwrestapi.FileSystemObject["fsSubtype"])
Cause
NetWorker 19.5.x 不提供 fsSubtype 類別,且 NWUI 無法填入瀏覽目的地視窗。NetWorker 數據區域最近從版本 19.5.x 升級至 19.6.x。lgton.x86_64 iserv-19.6*套件安裝無法更新 nwui.war,因此 NetWorker 數據區域仍使用 19.5.x nwui.war 版本。您可以將 lgton.x86_64 iserv-19.6.*套裝安裝日期和 nwui.war 建立日期進行比較,以驗證其已更新。
mynve:/nsr/authc/webapps # rpm -qa --last | grep nwui lgtonwuiserv-19.6.1.2-1.x86_64 Mon Jul 25 15:46:39 YYYY mynve:/nsr/authc/webapps # ls -ltr | grep nwui.war -rwxr-xr-x 1 root root 36842400 Jan 12 15:51 nwui.war
Resolution
在重新安裝 lgton.x86_64 serv-19.6.*套件時,應清除 /nsr/authc/webapps/目錄內容。如此可確保在 nwui.war 更新期間,沒有程式或 Java 快取會讓類別檔案保持開啟。
- 停止 Networker 服務:
systemctl stop networker - 卸下 lgton.x86_64 serv-19.6.*套件:
rpm -e lgtonwuiserv-19.6.*.x86_64 - 若有,請刪除 nwui.war 檔案和目錄:
rm -rf /nsr/authc/webapps/nwui* - 安裝 lgton.x86_64 serv-19.6.*套件:
rpm -ivh lgtonwuiserv-19.6.*.x86_64 - 啟動 NetWorker 服務:
systemctl start networker
Article Properties
Article Number: 000202485
Article Type: Solution
Last Modified: 23 Oct 2024
Version: 5
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