PowerProtect Data Manager。備份失敗並顯示錯誤：ABV0022。VDDK 錯誤：14009....

Summary: PPDM VM VADP 備份失敗，並出現下列錯誤： 備份失敗。無法備份虛擬磁片「硬碟 2」。無法初始化區塊讀取器。無法開啟來源 VMDK '[VxRail-Virtual-SAN-Datastore-xxxx] xxxx/VM1_5.vmdk'。VDDK 錯誤：14009: 伺服器拒絕連線。(500)

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Symptoms

 使用 VADP 的 PPDM VM 備份失敗，並出現以下錯誤： 
Warnings :
Unable to collect list of allocated blocks for 'Hard disk 2'. Unable to query allocated blocks of virtual disk '[VxRail-Virtual-SAN-Datastore-xxxxx] xxxxx/VM1_5.vmdk'. Unable to open source VMDK '[VxRail-Virtual-SAN-Datastore-xxxxx] xxxxx/VM1_5.vmdk'. VDDK Error: 14009: The server refused connection

Error : Backup has FAILED. Unable to backup virtual disk "Hard disk 2". Unable to initialize Block Reader. Unable to open source VMDK '[VxRail-Virtual-SAN-Datastore-xxxxx] xxxxx/VM1_5.vmdk'. VDDK Error: 14009: The server refused connection. (500)
ErrorCode : ABV0022
esxi 主機上的 hostd.log 有下列錯誤訊息： 
YYYY-MM-DDThh:mm:ss. info hostd[2101627] [Originator@6876 sub=DiskLib opID=lro--xxxxx] DISKLIB-CTK   : Could not open change tracking file "/vmfs/volumes/vsan:xxxxx/yyyyy/VM1_5-ctk.vmdk": Could not open or create change tracking file.

Cause

使用 CBT 在 Vmware 層級發生問題 （變更區塊追蹤）

Resolution

請聯絡 Vmware 支援以解決此虛擬機器的變更區塊追蹤失敗。也請檢閱 VMware 文章HTTPs://kb.vmware.com/s/article/2139574 此超連結會帶您前往 Dell Technologies 以外的網站。 重設 CBT

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000219544
Article Type: Solution
Last Modified: 16 Nov 2023
Version:  1
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