Dell VxRail:找不到诊断应用程序 (SUP0511)

Summary: 找不到诊断应用程序 (SUP0511)。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

运行生命周期控制器硬件诊断 失败,并显示以下错误:
 
错误消息的屏幕截图
Unable to find Diagnostics application.

Recommended Action
Update the Diagnostics application using the Firmware Update feature in Lifecycle Controller. For the latest Update Packages, contact your service provider.

在生命周期控制器的固件更新选项卡下,硬件诊断程序版本为 0。(这可以从 iDRAC > 进行检查系统 > 资源清册)

固件更新下显示版本 0 的屏幕截图
 
 

Cause

这是硬件诊断应用程序丢失的常见问题。

Resolution

要解决此问题,请重新安装硬件诊断应用程序。
  1. 下载 硬件诊断 应用程序
  2. iDRAC >维护 >手动更新>浏览中,选择您在步骤 1 中下载的.exe文件。
  3. 等待 作业完成。
  4. 打开 Lifecycle Controller 并运行 硬件诊断程序。

Additional Information

本内容以其他语言翻译: 
https://downloads.dell.com/TranslatedPDF/PT-BR_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/ZH-CN_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/AR-EG_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/DE_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/ES_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/FR_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/KO_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/JA_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/IT_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/NL_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/PT_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/RU_KB531641.pdf
https://downloads.dell.com/TranslatedPDF/SV_KB531641.pdf

Affected Products

VxRack SDDC 14G-1

Products

VxRack SDDC 14G-1
Article Properties
Article Number: 000055498
Article Type: Solution
Last Modified: 29 Feb 2024
Version:  7
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