NetWorker: Sybase backups fail "Locale name "en_US.utf8" doesn't exist in your $SYBASE/locales/locales.dat file"

Add the localization information for the specific platform to resolve the issue. Below is an example of localization information for Linux architecture:

[linux]
    locale = FRENCH, french, iso_1
    locale = fr, french, iso_1
    locale = fr_BE, french, iso_1
    locale = fr_BE.437, french, cp437
    locale = en_US.UTF-8, us_english, utf8

Adding the locale for linux platform fixed the issue for Sybase backup that required en_US.UTF-8.

Sybase backups fail with the below error:

"Locale name "en_US.utf8" doesn't exist in your $SYBASE/locales/locales.dat file".

The locales file, called locales.dat, provides platform-specific locale information in a Sybase proprietary format. This file associates locale names with languages, character sets and collating sequences.

The reason is that the localization file is not updated with parameter "en_US.utf8" for specific platform. The file $SYBASE/locales/locales.dat should contain the below parameter for the platform on which the Sybase Database is deployed. There are multiple platform's like posix,hp ux, linux, macosx etc, and the localization information should be updated for the specific platform.

Make sure that the locales for the specific platform is updated. Otherwise, kindly update the customer to involve the OS admin and make these changes for the specific platform. Before making any changes to this file make a copy of it to retain the source file.

The locales.dat file

The locales file, called locales.dat, provides platform-specific locale information in a Sybase proprietary format. This file associates locale names with languages, character sets and collating sequences.

How it is used

Open Client applications use locales.dat to determine what localization information to load. The locales.dat file directs Open Client applications to localization information, but it does not contain actual localized messages or character set information.