Hyper-V GLR 失敗,並顯示「Error mount AvFS volume」

Summary: 本文為 Avamar Hyper-V 精細層級復原 (GLR) 故障提供因應措施。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

重新導向的 Hyper-V GLR 還原失敗,並出現類似以下的錯誤:

2018-05-10 16:19:30 avhypervglr Error <13773>: Failed to restore the target 'D:\Restore\' due to the following error: STATE_EVENT_IGNORED - Ignoring requested state transition for the 'plugin_restore' event with transition cause of 'CAUSE_RESTORE' while in the 'STATE_NOT_MOUNTED' state

avhypervglrsvc.log

2018-04-16 14:25:02 avhypervglrsvc.exe Error <13390>: Error mounting AvFS volume '': 
2018-04-16 14:31:50 avhypervglrsvc.exe Warning <0000>: STATE_EVENT_IGNORED - Ignoring requested state transition for the 'plugin_restore' event with transition cause of 'CAUSE_RESTORE' while in the 'STATE_NOT_MOUNTED' state
2018-04-16 14:31:50 avhypervglrsvc.exe Error <13397>: The following error occurred while handling the 'Restore' event: STATE_EVENT_IGNORED - Ignoring requested state transition for the 'plugin_restore' event with transition cause of 'CAUSE_RESTORE' while in the 'STATE_NOT_MOUNTED' state

Cause

還原畫面中 選取目的地機器,而非 瀏覽精細還原畫面。

在還原畫面中選取目的地機器,而非瀏覽選項

這會導致備份裝載在源機器上,而不是目標機器上。

GLR 還原必須在 GLR 裝載備份的同一用戶端電腦上進行。

Resolution

使用正確的程序來執行 GLR。Avamar Exchange 使用者指南的第 64 至 75 頁提供了執行 GLR 的詳細步驟,以及適用於 19.12 Exchange VSS 的 Avamar 使用者指南

Additional Information

本 KB 文章適用於其他 GLR 應用程式,例如 Exchange 和 SharePoint。

Affected Products

Avamar, Avamar Plug-in for Hyper-V VSS
Article Properties
Article Number: 000031983
Article Type: Solution
Last Modified: 11 Jun 2025
Version:  4
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