Avamar Error <5737>:I/O 错误:无法打开加密文件“C:file.txt”(代码 5:访问被拒绝)
Summary: Avamar 备份无法备份位于 Windows 加密文件系统文件夹中的文件。
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Symptoms
Avamar 备份无法备份位于 Windows 加密文件系统文件夹中的文件。
将生成以下客户端日志消息。
2009-11-16 15:26:56 avtar Error <5737>: I/O error: Unable to open encrypted file "C:\HZD\directory\somefile.pdf" (code 5: Access is denied).
2009-11-16 15:26:56 avtar Error <5137>: Unable to open "C:\HZD\directory\somefile.pdf" (code 5: Access is denied).
Cause
avagent 作为“本地系统”用户进程运行,没有读取目标文件的权限。无论文件是否加密,都是如此。
Resolution
向 avagent 运行的用户提供读取目标文件所需的权限。
Additional Information
Affected Products
AvamarProducts
AvamarArticle Properties
Article Number: 000041009
Article Type: Solution
Last Modified: 27 Mar 2024
Version: 6
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