Avamar:VMware File Level Restore - FLR - 失敗:「VMDK 檔案名稱無效或不存在」
Summary: 嘗試執行 Avamar VMware 檔案層級還原 (FLR) 時,會顯示下列錯誤: 「VMDK 檔案名稱無效或不存在。驗證代理是否已使用文檔中支援的方法正確註冊。
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Symptoms
使用 Data Domain 在 Avamar 上嘗試 FLR,會出現下列錯誤:「
VMDK 檔案名稱無效或不存在。驗證代理是否已使用文檔中支援的方法正確註冊。
備份用代理中的 /usr/local/avamar/var/axionfs<uuuid>.log 檔案顯示類似此的錯誤:
axionfs Info <10539>: Connecting to Data Domain Server "dd01.example.com."(2) (LSU: avamar-1399865928, User:"DDBOOST") axionfs Warning <18125>: Calling DDR_OPEN returned result code:5341 message:SSL library error axionfs Error <10542>: Data Domain server "dd01.example.com" open failed DDR result code: 5341, desc: SSL library error axionfs Error <10512>: Problem logging into the DDR server index:2 axionfs Error <11014>: Could not open DDR for /, #397 axionfs Warning <19046>: Unable to get ddr_files.xml for clientid <cid> and backupid 131129312174737330 axionfs Warning <19047>: Unable to retrieve DDR info for 'VMConfiguration' axionfs Error <0000>: Cannot iterate contents of '': Unable to set location information in direlem_iter for 'VMConfiguration'
/usr/local/avamarclient/bin/MountPoint/MountMgr.log 檔案顯示類似的錯誤類型:
Unable to find backed up VMDK images for: /mnt/dunion/vc.example/com/VirtualMachines/VM_UBNsDNRK5H3GJv7yiD7ynQ/by-number/0000001
Cause
FLR 程序可以連線至 Avamar 以擷取中繼資料,但因 SSL 問題而無法連線至 Data Domain。
請參閱中所述的此問題。在 Data Domain 的 Avamar 備份或還原失敗或完成時出現例外狀況,並出現錯誤訊息指出「5341」和「SSL library 錯誤」
Resolution
在用於 FLR 的代理中,在檔案的路徑 /usr/local/avamar/var/ 下新增下列旗axionfs.cmd:
--ddr-auth-enabled=false --ddr-encrypt-strength=none --ddr-auth-mode=3
您也可以將下列選項新增至還原選項:
[avtar]ddr-auth-enabled=false [avtar]ddr-encrypt-strength=none
若要使用 Avamar 使用者介面,請按照下列步驟操作:
Select the More Options button at the bottom right on the restore window Select the More button near the bottom right. Put this in Enter Attribute - [avtar]ddr-auth-enabled Put this in Under Enter Attribute Value: false Click the + button Put this in Enter Attribute - [avtar]ddr-encrypt-strength Put this in Under Enter Attribute Value: none Click the + button Click OK, Then OK again.
Additional Information
Affected Products
AvamarProducts
Avamar, Data DomainArticle Properties
Article Number: 000064138
Article Type: Solution
Last Modified: 03 Oct 2025
Version: 4
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