SourceOne:将 SourceOne SQL 数据库移至新的 SQL 服务器后,用户无法修改映射文件夹的权限

Summary: 将 SourceOne SQL 数据库移至新的 SQL 服务器后,用户无法修改映射文件夹的权限。

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Symptoms



将 EMC SourceOne SQL 数据库移至新的 SQL 服务器后,用户无法修改映射文件夹的权限。将用户添加到映射文件夹或更改权限可能无法应用。不显示错误。如果对话框关闭并重新打开,则尚未应用权限。在某些情况下,MMC 可能会显示“无效指针”错误:

Invalid pointer  (0x80004003) [ExMMCAdmin.dll, CoExFolderMgr.cpp(916).CCoExFolderMgr::AddPrincipleToList] 
>System call failed. (0x86040100) [ExMMCAdmin.dll, CoExFolderMgr.cpp(460).CCoExFolderMgr::SaveFolder] 
>Invalid pointer  (0x80004003) [ExMMCAdmin.dll, CoExFolderMgr.cpp(916).CCoExFolderMgr::AddPrincipleToList] 
>System call failed. (0x86040100) Unknown error (0x8004C350) [ExMMCAdmin.dll, CoExJDFDB.cpp(868).CoExJDFDB::ExecuteCmd] 

Stack Trace: 
   at EMC.Interop.ExProviderGW.CoExJanusFolderClass.Save()
   at EMC.EX.MMCAdmin.JDFForms.ExFolderMgrPropertySheet.SaveChanges(Boolean& bOKToClose)
   Message      : ExCreateDataSrcCacheApp @AppID=<#>,@AppRowID=<#>,@DataSourceID=<#>,@ExpansionMask=<#>
     : <ServerName> 
Message      : System call failed. (0x86040100) Unknown error (0x8004C350) {Error 60006, severity 11, state 1 was raised, but no message with that error number was found in sys.messages. If error is larger than 50000, make sure the user-defined message is added using sp_addmessage. Error#:18054 Proc:ExCreateDataSrcCacheApp Line:62 Native error: 50000 SQL State: 42000 } 
JobId        : -1
ActivityId   : -1
ActivityType : -1



每次尝试失败后,ExMMCAdmin.dll.log可能会记录以下错误:

Module       : CoExJDFDB.cpp
Func         : CoExJDFDB::CreateDataSrcCacheApp(6130)
Message      : System call failed. (0x86040100) Unknown error (0x8004C350) {Error 60006, severity 11, state 1 was raised, but no message with that error number was found in sys.messages. If error is larger than 50000, make sure the user-defined message is added using sp_addmessage. Error#:18054 Proc:ExCreateDataSrcCacheApp Line:62 Native error: 50000 SQL State: 42000 } 

 

Cause

在安装过程中,主数据库将使用两个特定于 SourceOne作的 sys.messages 条目进行更新。如果将 SQL 数据库移动到另一台服务器,则这些消息可能不存在在新 SQL Server 主数据库的 sys.messages 表中。

Resolution

验证 SQL Server 的 Master 数据库是否不包含message_Id值为 60006 和 60007 的 sys.messages 条目。  以下查询可以检查这些条目: 

Use master 
Select * from sys.messages Where message_id = 60007
Select * from sys.messages Where message_id = 60006


如果 sys.messages 中不存在这些条目。运行以下 SQL 以创建它们(突出显示所有行并运行): 

IF NOT EXISTS(SELECT * FROM sys.messages WHERE message_id = 60006 and language_id = 1033)
exec sp_addmessage 60006,11,N'Duplicate object (%s)', N'us_english'--,@replace = 'replace';
GO
IF NOT EXISTS(SELECT * FROM sys.messages WHERE message_id = 60006)
exec sp_addmessage 60006,11,N'Duplicate object (%s)'--,@replace = 'replace';
GO
IF NOT EXISTS(SELECT * FROM sys.messages WHERE message_id = 60007 and language_id = 1033)
exec sp_addmessage 60007,11,N'Data modification check failed. Table(s):%s', N'us_english'--,@replace = 'replace';
GO
IF NOT EXISTS(SELECT * FROM sys.messages WHERE message_id = 60007)
exec sp_addmessage 60007,11,N'Data modification check failed. Table(s):%s'--,@replace = 'replace';
GO


实施这些更改后,验证 MMC 现在可以修改映射文件夹的权限。 
 

Affected Products

SourceOne Email Management

Products

SourceOne Email Management
Article Properties
Article Number: 000065471
Article Type: Solution
Last Modified: 27 Jun 2025
Version:  3
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