Article Number: 000126484
Need help with setting up a docking station with a laptop? This article provides information about how to connect and set up a docking station with a laptop. Common troubleshooting steps and answers to some frequently asked questions.
Docking stations help provide the modern worker with the best of both worlds, the benefits of a desktop computer without sacrificing the portability of a laptop. You may connect external monitors, Ethernet for reliable connection, USB ports for connecting devices, and a full-sized keyboard and mouse, among other things.
The interface to connect a Dell docking station to a laptop may vary. To learn more about different types of Dell docking stations, see our Guide to Dell Docking Stations.
Docking stations come with different types of docking interfaces. For example, Dell E-port or D-port, Thunderbolt 3, USB-C, USB 3.0, or WiGig (wireless). It is important to identify if the type of docking interface or port that is available on the computer is compatible with the docking station.
Connect the docking station to the laptop. Ensure that the docking station is connected to the correct port on the laptop. It is important to ensure that the docking station is connected to the correct port.
Windows Operating System and Dell driver updates:
Docking Station Drivers and Firmware | Notes |
---|---|
Realtek USB Audio | Not used by WD19S, WD19TBS, or WD19DCS |
Realtek USB GBE Ethernet Controller Driver | |
Dell Docking Station Firmware Update Utility | |
System Drivers and Firmware | |
Intel Thunderbolt Controller Firmware Update Utility |
|
Intel Thunderbolt Controller Driver |
|
Intel UHD Graphics Driver | Required even if the computer has a discrete graphics card. |
BIOS | |
Windows Operating System Updates | Run Windows Update |
To find links to Dell docking station guides and learn more about troubleshooting issues with a specific Dell docking station, see our Guide to Dell Docking Stations.
While docking stations are primarily used with laptops, using a docking station with a desktop computer is much the same process as with a laptop. Most desktop computers offer a wide range of ports, hence docking stations are less often necessary for desktop computers.
This is usually the result of the power settings. Change the power settings using the steps below to ensure that the display does not turn off after closing the laptop lid.
On batteryand
Plugged in, change the When I close the lid settings to Do nothing.
G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Retired Models
Dell Dock WD15, Dell Thunderbolt Dock TB16, Dell Precision Dual USB-C Thunderbolt Dock - TB18DC, Dell Universal Dock D6000, Dell Dock WD19, Dell Performance Dock - WD19DC, Dell Performance Dock – WD19DCS, Dell Dock – WD19SSee more
06 May 2022
9
Solution