IDPA ESXi-oppgraderingen mislykkes med feilmeldingen "[DependencyError]rn File path of '/opt/lsi/perccli/libstorelib.so' is claimed by multiple non-overlay VIBs"

Summary: Denne kunnskapsartikkelen veileder deg gjennom et problem som oppstår under IDPA-oppgradering, der ESXi-oppgraderingen mislykkes på grunn av en avhengighetsfeil.

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Symptoms



Følgende feil kan vises i ESXi-oppgraderingsloggen på ACM under banen "/data01/tmp/patch/logs":

6/03/20 17:23:16  main() Package name: IDPA-13G-ESXi-6.5.0-002
26/03/20 17:23:16  main() Executing install packages command: esxcli software profile update --depot=https://192.168.100.100:9443/dataprotection-upgrade/esxi_upgrade --profile=IDPA-13G-ESXi-6.5.0-002
26/03/20 17:23:19   run() Parsing returnCode, output: ['', "[DependencyError]\r\n File path of '/opt/lsi/perccli/libstorelib.so' is claimed by multiple non-overlay VIBs: set(['LSI_bootbank_vmware-perccli-007.0529.0000.0000_007.0529.0000.0000-01', 'LSI_bootbank_perccli_007.0127.0000.0000-2'])\r\n File path of '/opt/lsi/perccli/perccli' is claimed by multiple non-overlay VIBs: set(['LSI_bootbank_vmware-perccli-007.0529.0000.0000_007.0529.0000.0000-01', 'LSI_bootbank_perccli_007.0127.0000.0000-2'])\r\n Please refer to the log file for more details.", 'Status: 1']
26/03/20 17:23:19 run_cmd_esxi() Command: esxcli software profile update --depot=https://192.168.100.100:9443/dataprotection-upgrade/esxi_upgrade --profile=IDPA-13G-ESXi-6.5.0-002
26/03/20 17:23:19 run_cmd_esxi() [DependencyError]
26/03/20 17:23:19 run_cmd_esxi()  File path of '/opt/lsi/perccli/libstorelib.so' is claimed by multiple non-overlay VIBs: set(['LSI_bootbank_vmware-perccli-007.0529.0000.0000_007.0529.0000.0000-01', 'LSI_bootbank_perccli_007.0127.0000.0000-2'])
26/03/20 17:23:19 run_cmd_esxi()  File path of '/opt/lsi/perccli/perccli' is claimed by multiple non-overlay VIBs: set(['LSI_bootbank_vmware-perccli-007.0529.0000.0000_007.0529.0000.0000-01', 'LSI_bootbank_perccli_007.0127.0000.0000-2'])
26/03/20 17:23:19 run_cmd_esxi()  Please refer to the log file for more details.
26/03/20 17:23:19 run_cmd_esxi() Status: 1
26/03/20 17:23:19  main() Install packages command result: 1
26/03/20 17:23:19  main() Failed to install packages.

Cause

«vmware-perccli-007.0529.0000.0000_007.0529.0000.0000-01» Problemet skyldes VIB som er installert på ESXi-verten

Resolution

Trinn 1: SSH til den aktuelle ESXi-verten.

Trinn 2. Kjør følgende kommando for å avinstallere VIB-en som forårsaker konflikten:
  • esxcli software vib remove --vibname vmware-perccli-007.0529.0000.0000
Example Output:
[root@esx1:~]  esxcli software vib remove --vibname vmware-perccli-007.0529.0000.0000
Removal Result
Message: Operation finished successfully.
Reboot Required: false
VIBs Installed:
VIBs Removed: LSI_bootbank_vmware-perccli-007.0529.0000.0000_007.0529.0000.0000-01
VIBs Skipped:

Step 3. Kontroller at VIB-en ble fjernet:
  • esxcli software vib list|  grep -i perccli
Merk: Kommandoen ovenfor skal vise tomme utdata hvis VIB-en ble fjernet. 

Trinn 4: Prøv å utføre ESXi-oppgraderingen fra ACM-grensesnittet. 

Affected Products

Integrated Data Protection Appliance Family

Products

PowerProtect DP5300, PowerProtect DP5800, PowerProtect DP8300, PowerProtect DP8800, PowerProtect Data Protection Software, Integrated Data Protection Appliance Family, PowerProtect Data Protection Hardware , Integrated Data Protection Appliance Software ...
Article Properties
Article Number: 000173292
Article Type: Solution
Last Modified: 27 May 2025
Version:  3
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