Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products

How to Get Support for Dell Update

Summary: This article covers how to obtain support for Dell Update.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

Affected Products:

  • Dell Update

Affected Platforms:

  • G-Series
  • Inspiron
  • Vostro
  • XPS

Affected Operating Systems:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
  • Windows 11

Dell Update is software that automatically updates critical fixes and important device drivers as they become available. This ensures that your Dell personal computer has the most critical updates without you having to check online and install them yourself.

Device driver and application updates may help in the following areas:

  • Performance improvements
  • Expand compatibility
  • Fix minor issues

Self-Help Options

Most technical information can be found by referencing the:

Self-Help Options

Most technical information can be found by referencing the Dell Knowledge Base.

To obtain support:

Technical Support

  1. Go to https://www.dell.com/support/home
  2. To the right of the page, select Contact Support and then click either:
    • Contact Technical Support: If you have a Dell service tag available
      Click Contact Us
  3. Click Enter service tag.
    Identify your device
  4. Type your Client (not server) Service Tag and then click Submit.
    Enter your Service Tag and click Submit
  5. Confirm your model and Service Tag, and click Next.
    Confirm your model and service tag
  6. From the drop-down menu, select Software and 3rd party applications and then click Next.
    Select Software and 3rd party applications
  7. Select an available contact option.
    Select Contact option

Order Support

  1. Go to https://www.dell.com/support/home
  2. To the right of the page, select Contact Support and then click either:
    • Contact Order Support: If you do not have a Dell service tag, and need assistance gaining access to the software.
      Click Contact Us
  3. Type your Order Number and then click Find My Order.
    Click Find My Order
  4. To the right of the page, click Contact Customer Support.
    Contact Customer Support
  5. From the drop-down, select Missing Items.
    Select Missing Items
  6. Select an available contact option.
    Select contact option
Note:
  • Contact options may differ by your region.
  • Reference this article (000191574) when contacting technical support.

Additional Information

Recommended Articles

Here are some recommended articles related to this topic that might be of interest to you.

Affected Products

Inspiron, Vostro, XPS, G Series, G Series, Inspiron, Vostro, XPS, Dell Update
Article Properties
Article Number: 000191574
Article Type: How To
Last Modified: 17 Sep 2024
Version:  15
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.