PowerProtect Data Manager: Backup delle VM non riuscito con codice di errore "ABV0016"...

Summary: I backup delle VM hanno esito negativo con l'errore "The vCenter task failed. L'operazione non è consentita nello stato corrente". Il codice errore è "ABV0016"

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Symptoms

I backup TSDM (Transparent Snapshot Data Mover) di alcune VM hanno esito negativo come indicato di seguito: 
ABV0016: VM Direct engine 'localhost' is unable to back up the virtual machine 'VM01' on vCenter 'vc70.mylab.local' because of a vCenter API issue.

The VM Direct engine cannot complete the backup of this virtual machine because a vCenter API operation did not complete successfully.

 To troubleshoot this issue: 1) Verify that the vCenter can be reached. 2) If the vCenter is busy, wait for some activities to complete and then retry the operation. 3) Verify that the virtual machine exists on the vCenter. 

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Unable to successfully complete SDM Full Sync operation.  Unsuccessful after 41 attempts over 10m8.570372351s.  The vCenter task for 'SDM Snapshot Sync fullSync' completed with state 'error'.  The vCenter task failed.  The operation is not allowed in the current state.
Tutte le VM guaste sono su un host esxi.

Cause

Il servizio DPD (Data Protection Daemon) sull'host esxi non era in esecuzione.

Resolution

Utilizzando l'interfaccia utente di vSphere, individuare l'host esxi delle VM in errore e da "configure" -> "services" verificare se il servizio "DPD" si trova in uno stato arrestato. Se è in stato arrestato, avviarlo e impostare "Startup Policy" su "Start and Stop with host"

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000219180
Article Type: Solution
Last Modified: 16 Nov 2023
Version:  1
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