PowerProtect Data Manager: El respaldo de vm falla con el código de error "ABV0016"...

Summary: Los respaldos de VM fallan con el error "The vCenter task failed. La operación no se permite en el estado actual". El código de error es "ABV0016"

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Symptoms

Los respaldos de TSDM (administrador de transferencia de datos de instantáneas transparente) de algunas VM fallan de la siguiente manera: 
ABV0016: VM Direct engine 'localhost' is unable to back up the virtual machine 'VM01' on vCenter 'vc70.mylab.local' because of a vCenter API issue.

The VM Direct engine cannot complete the backup of this virtual machine because a vCenter API operation did not complete successfully.

 To troubleshoot this issue: 1) Verify that the vCenter can be reached. 2) If the vCenter is busy, wait for some activities to complete and then retry the operation. 3) Verify that the virtual machine exists on the vCenter. 

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Unable to successfully complete SDM Full Sync operation.  Unsuccessful after 41 attempts over 10m8.570372351s.  The vCenter task for 'SDM Snapshot Sync fullSync' completed with state 'error'.  The vCenter task failed.  The operation is not allowed in the current state.
Todas las VM que fallan se encuentran en un host esxi.

Cause

El servicio DPD (Data Protection Daemon) en el host esxi no estaba en ejecución.

Resolution

Mediante la interfaz del usuario de vSphere, ubique el host esxi de las VM que fallan y, desde "configure"> : "services", compruebe si el servicio "DPD" está en un estado detenido. Si se encuentra en un estado detenido, iníclézcalo y establezca la "Política de inicio" en "Iniciar y detener con el host"

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000219180
Article Type: Solution
Last Modified: 16 Nov 2023
Version:  1
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