PowerProtect Data Manager: VM-back-up mislukt met foutcode 'ABV0016'...

Summary: VM-back-ups mislukken met de foutmelding "The vCenter task failed. De bewerking is niet toegestaan in de huidige status. De foutcode is 'ABV0016'

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Symptoms

Back-ups van TSDM (Transparent Snapshot Data Mover) van sommige VM's mislukken zoals hieronder: 
ABV0016: VM Direct engine 'localhost' is unable to back up the virtual machine 'VM01' on vCenter 'vc70.mylab.local' because of a vCenter API issue.

The VM Direct engine cannot complete the backup of this virtual machine because a vCenter API operation did not complete successfully.

 To troubleshoot this issue: 1) Verify that the vCenter can be reached. 2) If the vCenter is busy, wait for some activities to complete and then retry the operation. 3) Verify that the virtual machine exists on the vCenter. 

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Unable to successfully complete SDM Full Sync operation.  Unsuccessful after 41 attempts over 10m8.570372351s.  The vCenter task for 'SDM Snapshot Sync fullSync' completed with state 'error'.  The vCenter task failed.  The operation is not allowed in the current state.
Alle defecte VM's bevinden zich op één esxi-host.

Cause

DPD-service (Data Protection Daemon) op de esxi-host werd niet uitgevoerd.

Resolution

Zoek met behulp van vSphere UI de esxi-host van de defecte VM's en controleer vanuit de 'configure' -> 'services' of de 'DPD'-service zich in een gestopte status bevindt. Als het een gestopte status heeft, start het dan op en stel het 'Opstartbeleid' in op 'Starten en stoppen met host'

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000219180
Article Type: Solution
Last Modified: 16 Nov 2023
Version:  1
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