Data Protection Advisor – Feil for planlagte rapporter – generering eller publisering av den planlagte Data Protection Advisor-rapporten

Summary: Planlagte rapporter har feil: "Generation or publication of the Data Protection Advisor scheduled report 'report name' failed." (Generering eller publisering av Data Protection Advisor planlagt rapport "rapportnavn" mislyktes." ...

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Symptoms

Planlagte rapporter vises ikke på riktig måte.
I stedet mottas følgende melding på e-post: 
"Generation or publication of the Data Protection Advisor scheduled report 'report name' failed. The DPA Installation and Administration Guide Troubleshooting section provides information. Please contact an Administrator."



Følgende feil er observert i server.log  
2023-08-25 02:00:13,808 ERROR [org.jboss.as.ejb3.invocation] (<report name>:2eccb637-fd75-4dd7-b8af-5b7f4fc037df:Sched) JBAS014134: EJB Invocation failed on component RunControlPanelCommandsBean for method public abstract java.util.Map com.emc.dpa.command.reporter.RunControlPanelCommands.publishControlPanel(java.util.UUID,com.emc.dpa.reporter.datamodel.RunControlPanelParameters,java.util.List) throws java.lang.Exception: javax.ejb.EJBException: java.lang.IllegalStateException: Report with id 070f6914-b5f0-4a0a-8c04-1c6394eebf33: <report> has failed submitting job into report engine, please try again



Server.log på applikasjonsserveren:
<installer dir>/dpa/services/logs/server.log

Cause

Dette er et kjent problem som løses under følgende tekniske eskalering:
DCE-6025 – planlagt instrumentbord mislykkes med mislykket innsending av jobb til rapportmotor

Resolution

Oppgrader til 19,9 b67 for å inkludere reparasjonen.

Affected Products

Data Protection Advisor
Article Properties
Article Number: 000219342
Article Type: Solution
Last Modified: 20 Nov 2023
Version:  1
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