Data Protection Advisor - Error for Scheduled Reports - Generation or publication of the Data Protection Advisor scheduled report

Summary: Scheduled reports have error: "Generation or publication of the Data Protection Advisor scheduled report 'report name' failed."

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Symptoms

Scheduled reports are not showing correctly.
Instead, the following message is received on email: 
"Generation or publication of the Data Protection Advisor scheduled report 'report name' failed. The DPA Installation and Administration Guide Troubleshooting section provides information. Please contact an Administrator."



The following error is observed in the server.log  
2023-08-25 02:00:13,808 ERROR [org.jboss.as.ejb3.invocation] (<report name>:2eccb637-fd75-4dd7-b8af-5b7f4fc037df:Sched) JBAS014134: EJB Invocation failed on component RunControlPanelCommandsBean for method public abstract java.util.Map com.emc.dpa.command.reporter.RunControlPanelCommands.publishControlPanel(java.util.UUID,com.emc.dpa.reporter.datamodel.RunControlPanelParameters,java.util.List) throws java.lang.Exception: javax.ejb.EJBException: java.lang.IllegalStateException: Report with id 070f6914-b5f0-4a0a-8c04-1c6394eebf33: <report> has failed submitting job into report engine, please try again



The server.log on the application server:
<install dir>/dpa/services/logs/server.log

Cause

This is a known issue that is addressed under the following engineering escalation:
DCE-6025 - Scheduled dashboard fails with failed submitting job into report engine

Resolution

Upgrade to 19.9 b67 to include the fix.

Affected Products

Data Protection Advisor
Article Properties
Article Number: 000219342
Article Type: Solution
Last Modified: 20 Nov 2023
Version:  1
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