Data Protection Software: How to Identify the Software Serial ID to Open a Support Case

Summary: How to find the Software Serial ID (SWID) that is required to open a service request or support case for software products.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

How to find the Software Serial ID (SWID).

Products:
  • NetWorker
  • PowerProtect Data Manager
  • PowerProtect Cyber Recovery
  • Data Domain Virtual Edition (DDVE)
  • Avamar Virtual Edition (AVE)
  • RecoverPoint for VM
This article serves as a primary list of the articles on how to find the Software Serial ID (SWID) that is required to open a service request or support case for software products.
 
Product Article Number
NetWorker 220062:
NetWorker: How to Identify the Software Serial ID to Open a Support Case
PowerProtect          220371:
PowerProtect: How to Identify the Software Serial ID to Open a Support Case
Data Domain DDVE 220372:
Data Domain DDVE: How to Identify the Software Serial ID to Open a Support Case
Avamar Virtual Edition (AVE)     220373:
Avamar Virtual Edition (AVE): How to Identify the Software Serial ID to Open a Support Case
RecoverPoint for VM  220374:
RecoverPoint for VM: How to Identify the Software Serial ID to Open a Support Case
PowerProtect Cyber Recovery 220375:
PowerProtect Cyber Recovery: How to Identify the Software Serial ID to Open a Support Case
Article Properties
Article Number: 000221319
Article Type: How To
Last Modified: 31 Jan 2024
Version:  1
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