PowerEdge: Seagate disk I/O performance issue on H330
Summary: This article gives the solution of the PowerEdge R640 disk I/O performance issue.
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Customer reports that dev/sda have performance issue, the disk I/O usage rate 100%, await delay is high.
- TSR log checks that all disk and VD status is OK, PERC H330 RAID card(no cache) and Seagate 1.2 TB disk(Part Number
G2G54) firmware was out of date.
- Lifecycle log and TTY log check no found related disk and raid
phylink error message.
Cause
No specific cause
Resolution
Updating the PERC H330 firmware to 25.5.9.0001 and the Seagate 1.2 TB firmware to ST37 resolved the disk I/O performance issue.
Dell PERC H330 Mini/Adapter RAID Controllers firmware version 25.5.9.0001
Seagate ST37 for model numbers ST600MM0069 and ST1200MM0099
ST34 firmware: Improve throughput performance for specific workloads.
Affected Products
C Series, Modular Infrastructure, Rack Servers, Tower Servers, XR Servers, Poweredge C4140, PowerEdge C6400, PowerEdge C6420, PowerEdge FC640, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge MX5016s, PowerEdge MX7000, PowerEdge MX740C
, PowerEdge MX840C, PowerEdge R240, PowerEdge R340, PowerEdge R440, PowerEdge R540, PowerEdge R640, PowerEdge R6415, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R840, PowerEdge R940, PowerEdge R940xa, PowerEdge T140, PowerEdge T340, PowerEdge T40, PowerEdge T440, PowerEdge T640
...
Article Properties
Article Number: 000221847
Article Type: Solution
Last Modified: 14 Apr 2025
Version: 3
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