Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Dell EMC OpenManage Enterprise SupportAssist Version 1.0 User's Guide

Enable or disable periodic collection of system information

About this task

By default, SupportAssist starts collecting system information from all monitored devices at periodic intervals and sends it to the backend. The collection start time is a user-defined day of every month at 11 p.m. If required, you can enable or disable the periodic collection of system information from all monitored devices based on your preference.

Steps

  1. From the Plugins menu, select SupportAssist > Settings.
    The Settings page is displayed.
  2. On the Settings tab, select Schedule Tasks.
    The Schedule Tasks page is displayed.
  3. Perform one of the following in the Collect system state information section:
    • To enable periodic collection, select the On day <select a date> of every month at 11 PM check box, and select a date to collect device state information from the supported devices.
    • To disable periodic collection, clear the On day <select a date> of every month at 11 PM check box.
  4. Click Apply. To reset to default connection settings, click Discard.

Rate this content

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please provide ratings (1-5 stars).
  Please select whether the article was helpful or not.
  Comments cannot contain these special characters: <>()\