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Dell EMC OpenManage Enterprise SupportAssist Version 1.0 User's Guide

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Enable or disable group-level SupportAssist maintenance mode

About this task

If you have a planned maintenance activity for a device group and do not want SupportAssist to process alerts from the devices in the group, you can place that device group in maintenance mode. After the maintenance activity is completed, you can remove the device group from the maintenance mode, enabling SupportAssist to process alerts from the device normally. For more information about SupportAssist maintenance mode, see SupportAssist maintenance mode.

Steps

  1. From the OpenManage Enterprise menu, click Devices.
  2. In the left pane, in the PLUGIN GROUPS section, expand the SupportAssist group.
  3. To place a device group in SupportAssist Maintenance mode, click the vertical ellipses next the group, and click Enable SupportAssist Maintenance mode from the list. To disable the SupportAssist Maintenance mode, click Disable SupportAssist Maintenance mode.

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