- Notes, cautions, and warnings
- Additional Resources
- Install a new base enclosure and an optional expansion enclosure
- Installation power overview
- Install a new base enclosure
- Install a SAS expansion enclosure
- Summary of tasks for installing an expansion enclosure
- Verify shipping package contents
- Choose where to install the expansion enclosure
- Removing a filler panel
- Install the rails in the cabinet
- Install the expansion enclosure on the rails
- Installing drives
- Installing the front bezel
- Cable the base enclosure to the expansion enclosure
- Connect SAS expansion enclosure power cables
- Add a SAS expansion enclosure
- Summary of tasks for adding an expansion enclosure
- Verify shipping package contents
- Choose where to install the expansion enclosure
- Removing a filler panel
- Install the rails in the cabinet
- Install the expansion enclosure on the rails
- Installing drives
- Installing the front bezel
- Connect SAS expansion enclosure power cables
- Cable the new SAS expansion enclosure
- Install an NVMe expansion enclosure
- Summary of tasks for installing an expansion enclosure
- Verify shipping package contents
- Choose where to install the expansion enclosure
- Removing a filler panel
- Installing the NVMe expansion enclosure rails
- Install the system in the cabinet
- Installing cable management arms
- Cable the base enclosure to the NVMe expansion enclosure
- Closing the cable management arms
- Testing the cable management arms
- Installing drives
- Installing the front bezel
- Add an NVMe expansion enclosure
- Summary of tasks for adding an expansion enclosure
- Verify shipping package contents
- Choose where to install the expansion enclosure
- Removing a filler panel
- Installing the NVMe expansion enclosure rails
- Install the system in the cabinet
- Installing cable management arms
- Cable the new NVMe expansion enclosure
- Closing the cable management arms
- Testing the cable management arms
- Attach the cables
- Installing drives
- Installing the front bezel
- Base enclosure service procedures
- Replace a faulted drive in the base enclosure
- Add a new drive to the base enclosure
- Replace an AC power supply
- Replace an embedded module
- Replace a 4-port card
- Replace a 2-port 100GbE card
- Replace an SFP
- Replace an I/O module
- Replace a fan module
- Replace a dual inline memory module (DIMM)
- Before you begin
- Identify a faulted DIMM from PowerStore Manager
- Power down the node
- Remove the node
- Remove the top cover from the node
- Remove the faulted dual inline memory module
- Install the dual inline memory module
- Install the top cover on the node
- Install the node
- Verify the operation of a replacement DIMM
- Return a faulted part
- Replace an internal M.2 boot module
- Before you begin
- Identify a faulted internal M.2 boot module from PowerStore Manager
- Power down the node
- Remove the node
- Remove the top cover from the node
- Remove the faulted internal M.2 boot module
- Install the internal M.2 boot module
- Install the top cover on the node
- Install the node
- Verify the operation of a replacement internal M.2 boot module
- Return a faulted part
- Replace an M.2 boot module adaptor
- Before you begin
- Identify a faulted M.2 boot module adaptor from PowerStore Manager
- Power down the node
- Remove the node
- Remove the top cover from the node
- Remove the faulted M.2 boot module adaptor
- Install the M.2 boot module adaptor
- Install the top cover on the node
- Install the node
- Verify the operation of a replacement M.2 boot module adaptor
- Return a faulted part
- Replace a node
- Before you begin
- Identify a faulted node from PowerStore Manager
- Power down the node
- Remove the node
- Remove the top cover from the node
- Transfer parts from the faulted node to the replacement node
- Install the top cover on the node
- Install the node
- Verify the operation of a replacement node
- Return a faulted part
- SAS expansion enclosure service procedures
- NVMe expansion enclosure service procedures
- Add a drive in an NVMe expansion enclosure
- Replace a faulted drive in an NVMe expansion enclosure
- Replace a power supply module in an NVMe expansion enclosure
- Replace a fan module in an NVMe expansion enclosure
- Replace a Clock Distribution Board in an NVMe expansion enclosure
- Replace an Access Module in an NVMe expansion enclosure
- Replace a data interface board in an NVMe expansion enclosure
- Replace a dual inline memory module (DIMM)
- Data-in-place upgrades
- Data-in-place upgrade overview
- Preconfigure the system with new hardware if required
- Start the data-in-place upgrade in PowerStore Manager
- Cancelling the upgrade
- Power off node A
- Remove source node A
- Move components from the source node to the target node
- Move the power supply
- Move the I/O modules
- Move the embedded module
- Remove the top cover from the node
- Move the M.2 boot module adaptor
- Move the internal battery backup module
- Install the top cover on the node
- Install the node
- Wait for node A to pass health checks
- Power off node B
- Remove source node B
- Move components from the source node to the target node
- Move the power supply
- Move the I/O modules
- Move the embedded module
- Remove the top cover from the node
- Move the M.2 boot module adaptor
- Move the internal battery backup module
- Install the top cover on the node
- Install the node
- Wait for node B to pass health checks
- Replace the black pull tag
- Update Global Asset Management records
- Safety precautions for handling replaceable units
- Power control procedures
- Power control procedure considerations
- Power control procedures preview
- Powering off procedures for PowerStore node
- Powering on procedures for PowerStore node
- Rebooting procedures for a PowerStore node
- Powering off procedures for PowerStore appliances
- Powering on procedures for PowerStore appliances
- Powering off procedures for PowerStore cluster
- Powering on procedures for PowerStore cluster
- Transferring the internal battery backup module
- Data collection
- Support Notifications
- Add appliances to the cluster
- Remove appliances from the cluster
- Reinitialize the system
Dell PowerStore Installation and Service Guide for PowerStore 1000, 1200, 3000, 3200, 5000, 5200, 7000, 9000, and 9200
Return a faulted part
About this task
For US customers, return defective material within five business days. For International customers, return defective material within 10 business days. The materials required to return your defective part are supplied with the good part shipment.
Steps
- Package the faulted part in the shipping box that contained the replacement part.
- Ship the failed part to your service provider as described in the instructions that were included with the replacement part.
-
For more information about returning customer-replaceable parts:
- Open PowerStore Manager.
- Click Settings on the upper right of the screen.
- Click General Support.
- Under Drives, Power Supplies, and Other Parts, click Return Part.
- If your screen does not show the Return Part link, contact your service provider for instructions.
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