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Dell Storage Compellent Integration Tools for VMware Administrator’s Guide Version 3.1

Troubleshooting the vSphere Web Client Plugin

Dell Storage Icon Is Missing

If the Dell Storage icon does not appear in the Administration pane of the vSphere Web Client:

  • Verify that the host name or IP address of the VMware vCenter Server is correct and the VMware vCenter Server user has administrator privileges. See Restart RMSV.
  • Verify that the vSphere Web Client Plugin is running. See
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    .
  • Restart the vSphere Web Client service.
    • For a Windows-based vCenter server, restart the vSphere Web Client service by accessing Server Manager > Services > VMware vSphere Web Client service . Select Restart to restart the service.
    • For a Linux-based vCenter Server appliance, use one of the following commands to restart the service:
      • service vsphere-client restart
      • /etc/init.d/vsphere-client restart

If further troubleshooting is required, Dell Technical Support might need a copy of vSphere Web Client log files for analysis. See View vSphere Web Client Log Files .


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