Dell Storage Compellent Integration Tools for VMware Administrator’s Guide Version 3.1

If the VMware vCenter Server is unable to connect to the VASA provider:

• Verify that the VASA provider URL is properly registered on the VMware vCenterServer. See Registering VASA Provider .
• Verify that the VASA provider is running. See Restart VASA Provider .

If no datastore capabilities are being displayed in VMware vCenter:

• Verify that a valid vendor ID and model ID are listed for the registered storage provider on the VMware vCenter Server. See Verify Vendor Provider Details .
• Verify that the Storage Center on which the datastores are located have been added to the Enterprise Manager. See the Enterprise Manager Administrator’s Guide.
• Verify that the VASA provider is running. See Restart VASA Provider .

If further troubleshooting is required, Dell Technical Support might need a copy of the VASA provider logs for analysis. See Restart VASA Provider .