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Dell Storage Manager 2020 R1 Administrator's Guide

Replace a Failed Controller

This step-by-step wizard guides you through replacing a failed controller in the Storage Center without an additional controller outage.

Prerequisites

This wizard is only available for the SCv2000 series controllers

Steps

  1. If the Dell Storage Manager Client is connected to a Data Collector, select a Storage Center from the Storage view.
  2. Click the Hardware tab.
  3. In the Hardware tab navigation pane, click Controllers.
    The Controllers view is displayed.
  4. In the right pane, select the controller you want to replace and click Replace Controller.
    The Replace Controller wizard opens.
  5. Refer to the graphic in the wizard to located the failed controller. Click Next.
  6. Follow the instructions to remove the battery from the failed controller. Click Next.
  7. Follow the instructions to remove the failed controller from the Storage Center. Click Next.
  8. Insert the battery from the failed controller into the new controller. Click Next.
  9. Follow the instructions to insert the new controller into the Storage Center. Click Next to validate the installation.
    If the installation fails, an error message is displayed. You can proceed to the next step once the error is corrected and validated.
  10. Click Finish to exit the wizard.

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