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Dell SupportAssist OS Recovery User’s Guide

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Start SupportAssist OS Recovery using Windows Recovery

Windows Recovery is a redirection utility that helps in redirecting to the SupportAssist OS Recovery environment when your computer is unable to boot to the operating system even after repeated attempts. You can access the Windows Recovery Environment using the following methods:

  1. From the operating system: Start Menu > Settings > Update and Security > Recovery > Advanced Startup > Restart Now.
  2. From the Windows login screen: Hold the shift button, and click Restart.
  3. From the Windows Recovery page: Click Troubleshoot on the Choose an option page, and then click Factory Image Restore.

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