- Notes, cautions, and warnings
- Introduction
- Onboarding to TechDirect
- Set up and connect with SupportAssist (TechDirect)
- Prerequisites to deploy SupportAssist
- Create a new deployment
- Manage deployment for an existing site
- Managing SupportAssist preferences
- Create the SupportAssist deployment package
- Modify an existing SupportAssist deployment
- Deploy SupportAssist on the PC fleet
- Run the SupportAssist self-diagnosis test
- Install Central Resource Manager
- Configure and deploy SupportAssist on new PCs
- Updating SupportAssist for Business PCs and software add-ons
- Set up and connect with SupportAssist (Dell Image Assist or Dell Ready Image)
- Activate SupportAssist using Active Directory Administrative Template Files (.admx/.adml)
- Deploying SupportAssist using Microsoft Intune
- Connect and manage roles in TechDirect
- SupportAssist version and validity
- Central Resource Manager version and validity
- Features and enhancements in previous versions
- Resources
- Contact Dell
SupportAssist for Business PCs Deployment Guide
Set up and connect with SupportAssist (TechDirect)
As a first time SupportAssist user, TechDirect enables you to download a custom deployment package and use the Deployment Package Manager to customize and create SupportAssist deployment packages that you can deploy on your managed PCs. You can then add contact and shipping information, and configure any default SupportAssist preferences. See Create a new deployment.
If you have already deployed SupportAssist on your PC fleet, you can manage deployments for your sites and sites that are created by other administrators, if permitted. You can also configure settings, download the Deployment Package Manager, or activate SupportAssist using an activation file. See Manage deployment for an existing site.
Please provide ratings (1-5 stars).
Please provide ratings (1-5 stars).
Please provide ratings (1-5 stars).
Please select whether the article was helpful or not.
Comments cannot contain these special characters: <>()\