- Notes, cautions, and warnings
- Introduction
- Onboarding to TechDirect
- Set up and connect with SupportAssist (TechDirect)
- Prerequisites to deploy SupportAssist
- Create a new deployment
- Manage deployment for an existing site
- Managing SupportAssist preferences
- Create the SupportAssist deployment package
- Modify an existing SupportAssist deployment
- Deploy SupportAssist on the PC fleet
- Run the SupportAssist self-diagnosis test
- Install Central Resource Manager
- Configure and deploy SupportAssist on new PCs
- Updating SupportAssist for Business PCs and software add-ons
- Set up and connect with SupportAssist (Dell Image Assist or Dell Ready Image)
- Activate SupportAssist using Active Directory Administrative Template Files (.admx/.adml)
- Deploying SupportAssist using Microsoft Intune
- Connect and manage roles in TechDirect
- SupportAssist version and validity
- Central Resource Manager version and validity
- Features and enhancements in previous versions
- Resources
- Contact Dell
SupportAssist for Business PCs Deployment Guide
Download activation file
Prerequisites
About this task
Using the activation file, you can activate SupportAssist on your site or other sites by deploying SupportAssist. You can also create a SupportAssist deployment package by using the activation file in Deployment Package Manager. If your activation file is expired, missing, or invalid, you can download it anytime.
Steps
-
From the
TechDirect dashboard, go to
.
The Manage PC fleet page is displayed.
- In the Connect and manage PCs card, click MANAGE.
- Click Set up and connect.
- Select Manage deployment for an existing site.
-
Select
Download activation file.
The Download activation file page is displayed.
- Select a site.
- In the Activation file for SupportAssist section, click Download.
- Use the activation file in Deployment Package Manager to activate SupportAssist. See Create the SupportAssist deployment package or Modify an existing SupportAssist deployment.
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