- Notes, cautions, and warnings
- Introduction
- Onboarding to TechDirect
- Set up and connect with SupportAssist (TechDirect)
- Prerequisites to deploy SupportAssist
- Create a new deployment
- Manage deployment for an existing site
- Managing SupportAssist preferences
- Create the SupportAssist deployment package
- Modify an existing SupportAssist deployment
- Deploy SupportAssist on the PC fleet
- Run the SupportAssist self-diagnosis test
- Install Central Resource Manager
- Configure and deploy SupportAssist on new PCs
- Updating SupportAssist for Business PCs and software add-ons
- Set up and connect with SupportAssist (Dell Image Assist or Dell Ready Image)
- Activate SupportAssist using Active Directory Administrative Template Files (.admx/.adml)
- Deploying SupportAssist using Microsoft Intune
- Connect and manage roles in TechDirect
- SupportAssist version and validity
- Central Resource Manager version and validity
- Features and enhancements in previous versions
- Resources
- Contact Dell
Zapraszamy
Witryny firmy Dell
Witryny firmy Dell
Witamy w firmie Dell
Moje konto
- Szybkie i łatwe składanie zamówień
- Wyświetlanie zamówień i śledzenie stanu wysyłki
- Tworzenie i dostęp do listy produktów
- Na firmowej stronie administracji możesz zarządzać witrynami, produktami i danymi kontaktowymi firmy Dell EMC.
SupportAssist for Business PCs Deployment Guide for Partners
Resources
This section lists the documentation resources and other useful links that provide more information about SupportAssist for Business PCs.
Documentation & Others
| For more information about | See | Available at |
|---|---|---|
| Onboarding to TechDirect, configuring, downloading, and deploying SupportAssist on the PC fleet | IT Administrators—SupportAssist for Business PCs with Windows OS Deployment Guide | SupportAssist for Business PCs documentation page |
| Partners—SupportAssist for Business PCs with Windows OS Deployment Guide for Partners | ||
| Using TechDirect to manage your PCs running SupportAssist for Business PCs | SupportAssist for Business PCs with Windows OS Administrator Guide | |
| Frequently asked questions and answers about SupportAssist for Business PCs | SupportAssist for Business PCs with Windows OS Frequently Asked Questions | |
| Setting up SupportAssist for Business PCs | SupportAssist for Business PCs with Windows OS Quick Setup Guide | |
| Data collected from various components of your PC | SupportAssist for Business PCs with Windows OS Data Collected from Connected PCs | |
| Summary of recent changes, enhancements, known issues, and limitations in the release | SupportAssist for Business PCs with Windows OS Release Notes | |
| Using SupportAssist that is configured and deployed on your PC by your administrator | SupportAssist for Business PCs with Windows OS User's Guide | |
| Enrolling your organization, managing SupportAssist alerts, and parts dispatch requests in TechDirect | TechDirect dashboard | TechDirect |
| SupportAssist benefits and features | SupportAssist home page | SupportAssist for Business PCs home page |
| Using Image Assist Dynamic | Image Assist Dynamic for Multiple Platforms User's Guide | Image Assist documentation page |
Videos
- How to onboard to TechDirect to set up and connect SupportAssist for Business PCs—demonstrates how to onboard to TechDirect and activate the Connect and manage service.
- How to view health of your PC fleet using SupportAssist for Business PCs—demonstrates how to view the health of your PC fleet.
- How to view application experience for your PC fleet using SupportAssist for Business PCs—demonstrates how to view the application experience data for your PC fleet in Connect and manage.
- How to view security of your PC fleet using SupportAssist for Business PCs—demonstrates how to view the security data for your PC fleet.
- How to create remediation rules for your PC fleet using SupportAssist for Business PCs—demonstrates how you can create remediation rules that help proactively identify and automatically resolve issues or threats that occur on the PCs.
- How to create and manage catalogs for your PC fleet using SupportAssist for Business PCs—demonstrates how to create and manage catalogs and deploy PC updates remotely.
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