Articles
25 out of 68 shown
68 out of 68 shown
How to connect and set up a Dell docking station with your laptop. Find setup instructions, compatible docking interfaces like USB-C and Thunderbolt 3, and troubleshooting tips to ensure reliable connectivity.
Updated: May 16, 2025
ID: 000126484
Dell Display and Peripheral Manager (DDPM) is an app that helps you set up and configure your Dell monitors and peripherals such as keyboard, mouse, webcam, audio devices, and active pen.
Updated: May 12, 2025
ID: 000287285
This article provides information about a message about slow charging that displays when a laptop is connected to Dell Performance Dock WD19DC or WD19DCS using dual USB-C connector.
Updated: May 19, 2025
ID: 000215318
Information about dual daisy chained monitors not showing video when connected to certain Dell docking station's Multi-Function DisplayPort (MFDP).
Updated: May 13, 2025
ID: 000309382
Learn why a Dell Performance Dock WD19DC or WD19DCS dual cable connected to a Dell Pro 14 Plus PB14250 or Dell Pro 14 Premium PA14250 only has one light on.
Updated: May 13, 2025
ID: 000302982
A Dell Pro 14 Plus PB14255 connected to a dock may not show the correct monitor device name in SupportAssist for Home PCs when using DisplayPort.
Updated: May 13, 2025
ID: 000303943
This article provides links to those articles dealing with the docking and accessory options for the Latitude 12 Rugged Tablets.
Updated: May 08, 2025
ID: 000175354
The following article provides information about a power issue when connecting to your Dell Performance Dock WD19DC or WD19DCS. Certain Latitude and Precision laptops do not charge when connected through the dock.
Updated: May 06, 2025
ID: 000214560
This article explains the procedure to open a Service request using the Dell support page.
Updated: May 06, 2025
ID: 000132371
This article provides information about an issue with external displays flickering. This is seen when connected through a DA200 adapter dongle connected to one of Dell's WD19/WD19S series of Type-C docking stations.
Updated: May 05, 2025
ID: 000135633
Check your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product.
Updated: May 02, 2025
ID: 000132024
This article provides information about a warning message that displays on a Dell laptop when turning on the computer while connected to an AC adapter or Dell dock.
Updated: April 30, 2025
ID: 000216629
Learn what to do when monitors connected to Dell docking stations experience blanking when using an HDMI, USB Type-C, or DisplayPort output.
Updated: April 24, 2025
ID: 000214256
The following article provides information about resolving a 4K video issue on Dell Precision Mobile laptops. This only occurs on laptops that shipped with the Intel Xeon CPU and are connected through a Dell Thunderbolt docking station.
Updated: April 24, 2025
ID: 000181388
Information about display modes not switching when connected to a Dell WD19 series dock with dual QHD monitors.
Updated: April 24, 2025
ID: 000187274
Incorrect AC Adapter power shows in the BIOS when battery capacity is low when connected to Dell Performance Dock - WD19DC or Dell Performance Dock - WD19DCS. This occurs while using a dual USB-C cable on some XPS and Precision laptops.
Updated: April 24, 2025
ID: 000217571
The following article provides information about why it does not detect every monitor when three or more HD monitors are connected. This happens on a WD19 dock connected to a Latitude 9420 with the Ubuntu Operating System.
Updated: April 22, 2025
ID: 000187276
This article covers how to download and install CyberLink PowerDirector and PhotoDirector through Dell Digital Delivery.
Updated: April 22, 2025
ID: 000185038
This article guides you through the installation and basic troubleshooting process for Dell USB Type-C and Thunderbolt Docking Stations WD15, TB16, TB18DC, and the Dell Universal Docking Station (D6000 Series).
Updated: April 22, 2025
ID: 000124220
Precision 7x30, and 7x40 with AMD graphics may not output dual 4K resolution at 60 Hz refresh rate through WD19DC/WD19DCS and WD19TB/WD19TBS
Updated: April 22, 2025
ID: 000143160
The following article supplies information about Cyberlink PowerDVD errors when playing HDCP movies on an external monitor through DisplayPort on a Dell docking station.
Updated: April 22, 2025
ID: 000199314
This article provides information about an "Undersized Power Adapter" alert with TB16, TB18DC, WD15, WD19, or WD19S docking stations.
Updated: April 22, 2025
ID: 000134196
The following article provides information about the correct way to troubleshoot a Dell AC adapter if the status light is off or flickering. Dell AC adapters come with a status Light Emitting Diode (LED) on the adapter or a ring of them around the connector to the device.
Updated: April 22, 2025
ID: 000140032
Learn how to fix no video problems on Dell Ultrasharp monitors when connected to Dell docking stations using DisplayPort and the MST option enabled.
Updated: April 19, 2025
ID: 000149577
This article provides information about the WD19 series dock firmware update failing on systems with Windows 10 19H1 or higher.
Updated: April 19, 2025
ID: 000184585
This article provides information about the Ethernet port disconnection seen with Dell WD series dock.
Updated: April 19, 2025
ID: 000132644
Information about external monitors not showing video when a Dell Precision 7680 with Ubuntu 22.04 is re-docked with a WD19DC.
Updated: April 19, 2025
ID: 000257427
This article provides information about the recent firmware (FW) update v01.00.36 for WD19, WD22TB4, and HD22Q Series docks has been reported to cause issues with connected USB devices.
Updated: April 17, 2025
ID: 000224626
The following article provides information about the best docking station that you should use with your Dell laptop.
Updated: April 17, 2025
ID: 000125885
The following article provides information about the proper way to insert and remove the USB Type-C connector on Dell laptops and devices. (For example: Docking Stations and Monitors.)
Updated: April 16, 2025
ID: 000198334
This article provides information about different types of Dell docking stations. Find information about how to find a compatible docking station for your Dell laptop.
Updated: April 16, 2025
ID: 000124295
Customers may report intermittent issues with no display on external monitors and no LAN functionality when using a Dell dual connector dock.
Updated: April 16, 2025
ID: 000225065
USB Audio issues and distortion on Dell WD19, WD22TB4, and HD22Q series docks after updating to dock firmware revision 01.00.36.
Updated: April 16, 2025
ID: 000224068
Learn how to report a lost or stolen Dell laptop or desktop, including necessary details. Follow our guide for timely action and how to contact Dell Support.
Updated: April 14, 2025
ID: 000129627
This article discusses not being able to update the firmware of a WD19TB dock when a thunderbolt monitor is connected.
Updated: April 10, 2025
ID: 000211189
This article serves as a guide to locate the dock diagnostics in SupportAssist to identify firmware, connectivity, and port functionality issues of the connected dock.
Updated: April 06, 2025
ID: 000203763
This article provides answers to frequently asked questions about Dell drivers and how to use the Dell Support Drivers website. Learn what Dell drivers are available, how to download and install a Dell driver, and more.
Updated: April 04, 2025
ID: 000123347
Pairing Dell Bluetooth keyboard and mouse have connect buttons.
Updated: April 04, 2025
ID: 000132534
The following article provides information about why certain docking stations cannot be powered using a Type-C power adapter connected to the Type-C port of the dock.
Updated: April 03, 2025
ID: 000134396
This article provides information about an unexpected shutdown that may be seen on the Dell Performance Dock WD19DC or WD19DCS.
Updated: April 03, 2025
ID: 000215317
Follow the steps below to use your mobile device to scan the Service Tag QR code or Barcode on your Dell device. The Service Tag is the best way to access specific information about your Dell device.
Updated: March 28, 2025
ID: 000130977
The following article provides information about dealing with a failure message for the dock fan received on WD19 and WD22 docks.
Updated: March 26, 2025
ID: 000130177
Learn how to set up, use, and troubleshoot Dell Performance Docking Station WD19DC or WD19DCS. Find information about drivers, setting up multiple monitors and troubleshooting steps to resolve common issues.
Updated: March 24, 2025
ID: 000125853
The following article provides information about Ubuntu support for Wake-on-LAN (WOL) through a wired connection on a dock.
Updated: March 24, 2025
ID: 000226965
How to get a USB-C or Thunderbolt docking station to work with a computer using Group Policy.
Updated: March 24, 2025
ID: 000146415
The following article is a guide on how to check the current firmware version on a Dell wired USB-C or Thunderbolt dock.
Updated: March 13, 2025
ID: 000129828
This article provides information about how to download and install or update Dell drivers for your Dell desktop, laptop, all-in-one, workstation, printer, monitor, tablets, and so on.
Updated: March 13, 2025
ID: 000183911
This article provides information about how to download and install drivers for Dell Docking Station WD19 and WD22 series docking stations. Most docking station issues are resolved by installing the latest drivers.
Updated: February 08, 2025
ID: 000128783
Learn how to download and install drivers for Dell Performance Docking Station WD19DC/WD19DCS. Find information about installing and updating drivers for Dell Performance Docking Station WD19DC/WD19DCS on your personal computer.
Updated: February 06, 2025
ID: 000128786
This article provides information about how to resolve a Power On Self-Test (POST) warning message during startup: Multiple docking stations are not simultaneously supported.
Updated: January 22, 2025
ID: 000128984
Learn how to roll back a device driver to a previous version on Dell computers running Windows. Restore stability by following these simple steps to resolve driver conflicts or issues after an update.
Updated: January 08, 2025
ID: 000148845
Learn how to troubleshoot issues with your CD, DVD, or Blu-ray drive on Dell desktops and laptops. Follow these steps to resolve problems with unrecognized or unreadable disks.
Updated: December 30, 2024
ID: 000179516
The following article provides information about why the High-Definition Multi-Media Interface (HDMI) port on your dock is not working. An error message is shown on-screen when connecting the MH3021P Speakerphone to the WD19 dock.
Updated: December 02, 2024
ID: 000184150
The following article provides information about how to use the diagnostic indicators that are built into Dell Wired Docking Stations from the WD series.
Updated: November 12, 2024
ID: 000202072
The following article provides information about the best practices that are required when updating the firmware on a Dell Type-C Wired Docking station.
Updated: November 12, 2024
ID: 000137390
The following article is a guide to the installation of the various methods provided to carry the Dell Rugged Tablets.
Updated: November 08, 2024
ID: 000137470
This article provides information about the reduction of the connectable audio device options in the MyDell Application's user interface when a 3.5mm jack is inserted into the dock.
Updated: October 31, 2024
ID: 000207711
This article covers Dell DisplayPort Cables 20th pin not being wired.
Updated: October 07, 2024
ID: 000132935
Dell Wireless Keyboard and Mouse with USB Adapter
Updated: September 22, 2024
ID: 000122964
This article provides information about how to return service parts to Dell in the United States Region only.
Updated: September 05, 2024
ID: 000178919
The following article provides information about how to obtain the service tag from a Dell USB Type-C docking station using the Microsoft System Center Configuration Manager (SCCM) application.
Updated: July 27, 2024
ID: 000179584
How to Use the Dell Support Site to Identify and Install the Drivers for Your Dell Personal Computer
This article provides information about how to download Dell drivers from the Dell.com/support website for your Dell computer.
Updated: May 16, 2024
ID: 000132380
Monitor connected to HDMI port on Dell TB16 Dock experiences distortion after resuming from sleep.
Updated: February 16, 2024
ID: 000133016
How to resolve an issue with graphics distortion or blanking video on Dell UP2718Q monitor connected to a Dell XPS 9570 or Precision 5530 using a USB Type-C docking solution.
Updated: February 09, 2024
ID: 000131876
This page provides information about the Dell Docking Station WD19 does not detect a microphone.
Updated: November 10, 2023
ID: 000177700
This article provides information about one of the WD19/WD19S series docks working with Limited functionality when attached to a Precision 5520 Mobile Workstation.
Updated: October 27, 2023
ID: 000128253
This article is a guide to the Keyboard Dock for the Dell Latitude 11 5175, and 5179 laptop.
Updated: September 29, 2023
ID: 000137839
The following article provides information about a Latitude 7430 laptop that intermittently fails and restarts. (Logs show a WIN32K_POWER_WATCHDOG_TIMEOUT bug check error has occurred.) This is reported after waking from sleep with dual external U2415 monitors attached through a dock.
Updated: July 05, 2023
ID: 000215247