Articles
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This article provides PowerEdge server troubleshooting for No Power, No POST, No Boot and No Video issues. This includes blade, rack, and tower servers.
Updated: January 05, 2026
ID: 000152161
Learn how to create and export a SupportAssist Collection using iDRAC9 and iDRAC10 on Dell devices. Resolve technical issues with this step-by-step guide.
Updated: December 08, 2025
ID: 000126308
This article provides information about the iDRAC default credentials, and how to rest the password.
Updated: January 05, 2026
ID: 000133536
This article provides instructions on how the customer can gather their recovery key from their Trusted Platform Module (TPM) enabled host. The customer should keep the recovery key from each of their hosts in a safe place. Hardware replacement activities, such as system board replacements, require the recovery key for a smooth process.
Updated: December 29, 2025
ID: 000220136
This article provides information about how to boot past the Driver Health Manager Screen.
Updated: December 23, 2025
ID: 000148089
It’s a common misconception that if a PowerEdge server fails to boot, doesn’t complete POST, or experiences other issues, the iDRAC will also be inaccessible. In reality, iDRAC is often still online and available to assist with troubleshooting—even if it was never configured beforehand. Leveraging iDRAC to review recent events, analyze logs, and collect a SupportAssist Collection (TSR) is critical for accelerating diagnosis and recovery.
Updated: December 15, 2025
ID: 000401536
Storage components may not be displayed, or the status may appear as Unknown after upgrading iDRAC9 firmware to version 7.20.60.50 or 7.20.70.50.
Updated: December 12, 2025
ID: 000388426
Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.
Updated: December 11, 2025
ID: 000368482
This article explains what a predictive drive failure (error code PDR16) means, why it occurs, and provides step-by-step instructions to troubleshoot and resolve the issue. It covers recommended actions such as backing up data, updating firmware, and replacing the disk if necessary to ensure storage health and prevent data loss.
Updated: December 09, 2025
ID: 000126418
This article explains how to use iDRAC Direct to manage your PowerEdge server.
Updated: December 04, 2025
ID: 000130077
This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers, how physical drive LED indicators provide quick visual diagnostics, and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.
Updated: December 04, 2025
ID: 000143247
Understand and troubleshoot PowerEdge hard disk drives, RAID, PowerEdge RAID Controller, and other storage hardware such as cables, backplane, so forth.
Updated: December 03, 2025
ID: 000110444
The PowerEdge embedded LifeCycle Controller provides a simplified method for installation of supported Windows Server and Linux server operating systems with the OS Deployment feature.
This article explains how to use the iDRAC LifeCycle Controller to install a supported operating system on most Dell PowerEdge servers. Step-by-step instructions and OS installation videos for Windows Server, Ubuntu Server LTS, SUSE Linux Enterprise Server, or Red Hat Enterprise Linux installation with LifeCycle Controller
Updated: December 02, 2025
ID: 000130160
This article explains how to create a Virtual Disk using the System Settings menu.
Updated: December 01, 2025
ID: 000178269
Dell PowerEdge 17G Intel servers may record memory module temperature warning events in the Lifecycle Log and System Event Log during the server cold boot sequence.
Updated: November 14, 2025
ID: 000381690
Dell PowerEdge 17G servers record inaccurate CPU index within iDRAC10 Lifecycle Log (LCLOG) and System Event Log (SEL) when machine check event (MCE) is recorded.
Updated: November 14, 2025
ID: 000382576
Dell PowerEdge 17G servers added MEMHOT error monitoring in iDRAC10 firmware version 1.20.80.50 combined with supported Field-Programmable Gate Array (FPGA) firmware. Servers configured with Power Supply Cold Redundancy feature enabled can record random SYS565 memory temperature warning events.
Updated: November 14, 2025
ID: 000388703
This article describes how to gather the necessary log files to troubleshoot a vSphere Tanzu issue.
Updated: November 12, 2025
ID: 000187022
When running the nvidia-smi command, you may encounter a driver error stating that "nvidia-smi has failed because it could not communicate with the NVIDIA driver.
Updated: November 08, 2025
ID: 000252982
Dell iDRAC9 and iDRAC10 remediations are available for an arbitrary file export vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: November 06, 2025
ID: 000384516
Dell PowerEdge Toshiba MG08 and MG09 hard drives may encounter uninterruptible Background Media Scanning (BMS), causing I/O errors, or timeouts.
Updated: October 28, 2025
ID: 000381662
PowerEdge servers using Mellanox CX-6 Dell Part Number (DPN): 7TKND cards may report that the "NIC+RDMA mode" incorrectly shows "NIC, RDMA" on iDRAC UI.
Updated: October 27, 2025
ID: 000202125
The firmware of PowerEdge server hard drives is a critical component in the server system. Regularly updating and maintaining this firmware is essential for server performance, security, and compatibility.
Hard drive firmware updates can often fix known hardware faults and issues, address identified vulnerabilities and security problems, and potentially introduce new features, improvements, and enhancements.
Updated: October 16, 2025
ID: 000226155
Dell Enterprise SAS, SATA SSD: SMART predictive failures triggered by remaining write endurance falling below the threshold
Updated: September 17, 2025
ID: 000221846
Unsure about the procedure to update a specific component's firmware in a PowerEdge system? Learn how to in this specific article.
Updated: September 15, 2025
ID: 000333712
This article shows how to add additional disks to a virtual disk or reconfigure a virtual disk.
Updated: September 09, 2025
ID: 000116592
The article describes updating Dell PowerEdge server firmware through Integrated Dell Remote Access Controller (iDRAC) 7, 8, 9, or 10. It details downloading the firmware image, logging in to the iDRAC web interface, uploading the image for installation, and managing pending updates.
Updated: September 09, 2025
ID: 000134013
Dell Micron 9550 E3.S NVMe Drive Activity-Led light turns off for a few seconds.
Updated: September 08, 2025
ID: 000309831
This article is designed to address installing the Windows Server Update Services (WSUS) role using Windows PowerShell. This guide details adding the WSUS role with PowerShell, covering installation and management cmdlets like Get-WsusUpdate for update control and synchronization settings.
Updated: September 05, 2025
ID: 000121387
How to install Windows Server Backup using PowerShell for Windows Server. Follow these steps for installation and manage your server backups efficiently.
Updated: September 05, 2025
ID: 000122393